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People, knowledge and technology : what have we learnt so far? : proceedings of the first iKMS International Conference on Knowledge Management, Singapore, 13-15 December 2004 /
This collection of papers from the First International Conference on Knowledge Management (iCKM 2004) offers insights into the state-of-the-art in KM and the challenges lying ahead. Grouped into six themes - communities and collaboration, knowledge sharing, culture as context, knowledge management s...
| Clasificación: | Libro Electrónico |
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| Autor Corporativo: | |
| Otros Autores: | , , |
| Formato: | Electrónico Congresos, conferencias eBook |
| Idioma: | Inglés |
| Publicado: |
Hackensack, NJ :
World Scientific,
©2004.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- PREFACE; ACKNOWLEDGEMENTS; CONTENTS; PART I Abstracts of Keynote Addresses; THE HIDDEN POWER OF SOCIAL NETWORKS Rob Cross; KNOWLEDGE STRATEGY AND INNOVATION Josef Hofer-Alfeis; THE FUTURE OF KNOWLEDGE MANAGEMENT Dave Snowden; METADATA SPEAKS: THE THIRD ORDER OF ORDER AND THE VALUE OF THE UNSPOKEN David Wein berg er; PART II Communities and Collaboration; EFFECTS OF COMPANY SIZE AND WORKER'S EXPERIENCE ON KNOWLEDGE DELIVERY FACTORS VIS-A-VIS SOFTWARE DEVELOPMENT EFFICIENCY Samuel A. Ajila & Zheng Sun; 1 Introduction; 2 Background and Motivation; 3 Research Hypotheses.
- 3.1 How knowledge is delivered3.2 When is the best time to deliver knowledge; 3.3 How knowledge is embedded; 3.4 Form of Knowledge delivery; 4 Research Methods; 4.1 Research Model, Variables and Measures; 4.1.1 Independent Variables; 4.1.2 Dependent Variable; 4.1.3 Control Variables; 5 Research Results; 5.1 Hypotheses Testing; 5.2 The effects of Company size and Knowledge Workers' Experience on Knowledge delivery Factors; 6 Conclusions; 6.1 Limitations and Future Work; References.
- DEVELOPING KNOWLEDGE I N ""NETWORKS OF PRACTICE"" Pierpaolo Andriani, Gary Atkinson, Alistair Bowden & Richard Hall1 INTRODUCTION; 2 THE TWO CASE STUDIES; 2.1 The Durham "MINER" Projecf; 2.2 The MADIC Experiment; 2.3 The Characteristics of the Case Studies; 3 THEORETICAL CONSIDERATIONS; 3.1 Diversity, growing complexity and the network society; 4 DISCUSSION; 4.1 Knowledge processes in NoP; 4.2 Modularity and NoP; 5 CONCLUSIONS; REFERENCES; DEMONSTRATING THE EFFECTIVENESS AND EFFICIENCY OF KNOWLEDGE HALLWAYS WITHIN PRICEWATERHOUSECOOPERS Gerard Bredenoord; 1 Introduction.
- 2 Approaches to Knowledge Management3 Background to h C ' s KM programme; 4 Implementation of the Knowledge Broker role at PWC; 5 Why do we need "Hallways"?
- The business objectives; 6 What are "Hallways"?
- The Characteristics; 7 Challenges to Implementing "Hallways"; 8 Conclusions; 9 Challenges and Next Steps; 9.1 Adoption Rate; 9.2 Communication, Education and Remuneration; 9.3 Leadership; References; DYNAMICS I N TECHNOLOGY-ENHANCED TEAMS: TRANSACTIVE MEMORY I N TRUST NETWORKS Klarissa Ting-Ting Chang; 1 Introduction; 2 Theory; 2.1 Transactive Memory; 2.2 Trust Networks.
- 2.3 Theory of Social Exchange3 Research Hypotheses; 3.1 Effects of Trust Networks; 3.2 Effects of Social Presence; 3.3 Effects of Reciprocal Exchange; 3.4 Effects of Negotiated Exchange; 4 Methods; 5 Results; 6 Discussion; 6.1 Trust Networks; 6.2 Social Presence; 6.3 Social Exchanges; 7 Future Work; References; APPLYING SENSE-MAKING METHODOLOGY TO ESTABLISH COMMUNITIES OF PRACTICE: EXAMPLES FROM THE BRITISH COUNCIL Bonnie Cheuk; 1 Background; 1.1 Introduction to the British Council; 1.2 Why Communities of Practice?