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Value creation in management accounting : using information to capture customer value /

Value creation is at the heart of an economic enterprise, defining its capability to serve customers and generate profits and growth. This fact has led to an ever-increasing set of tools and techniques that start with customers, focusing on serving their preferences from the very inception of a prod...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: McNair, Carol Jean
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : Business Expert Press, 2013.
Colección:Managerial accounting collection.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • 1. A focus on the customer
  • 2. Customer value-add and its impact on revenue
  • 3. Business value-add: minimizing the activities that reduce customer value
  • 4. A focus on waste: eliminating nonvalue-added activities
  • 5. Multiplying value
  • 6. Implementing a value-based cost management system, part I, scoping the project
  • 7. Implementing a value-based cost management system, part II, collecting and analyzing the data
  • 8. Value creation and process management
  • 9. Using VCMS in a job shop
  • 10. VCMS and product/service development
  • 11. Building VCMS in to the organization
  • 12. Revisiting the basics
  • Notes
  • References
  • Index.