Value creation in management accounting : using information to capture customer value /
Value creation is at the heart of an economic enterprise, defining its capability to serve customers and generate profits and growth. This fact has led to an ever-increasing set of tools and techniques that start with customers, focusing on serving their preferences from the very inception of a prod...
Clasificación: | Libro Electrónico |
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Otros Autores: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
New York :
Business Expert Press,
2013.
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Colección: | Managerial accounting collection.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- 1. A focus on the customer
- 2. Customer value-add and its impact on revenue
- 3. Business value-add: minimizing the activities that reduce customer value
- 4. A focus on waste: eliminating nonvalue-added activities
- 5. Multiplying value
- 6. Implementing a value-based cost management system, part I, scoping the project
- 7. Implementing a value-based cost management system, part II, collecting and analyzing the data
- 8. Value creation and process management
- 9. Using VCMS in a job shop
- 10. VCMS and product/service development
- 11. Building VCMS in to the organization
- 12. Revisiting the basics
- Notes
- References
- Index.