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Emotional Labor in the 21st Century : Diverse Perspectives on Emotion Regulation at Work.
This book reviews, integrates, and synthesizes research on emotional labor and emotion regulation conducted over the past 30 years. The concept of emotional labor was first proposed by Dr. Arlie Russell Hochschild (1983), who defined it as ""the management of feeling to create a publicly o...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Hoboken :
Taylor and Francis,
2013.
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| Colección: | Series in organization and management.
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| Temas: | |
| Acceso en línea: | Texto completo |