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IM and SMS Reference Services for Libraries : (THE TECH SET® #19).

Users want real-time answers to their reference questions wherever and whenever they are. Increasingly, that means SMS and IM services. Providing those is easier than you might think!

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Bielskas, Amanda
Otros Autores: Dreyer, Kathleen M.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Chicago : ALA Editions, 2012.
Colección:Tech set ; #19.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Bielskas, Amanda. 
245 1 0 |a IM and SMS Reference Services for Libraries :  |b (THE TECH SET® #19). 
260 |a Chicago :  |b ALA Editions,  |c 2012. 
300 |a 1 online resource (122 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 1 |a The Tech Set ;  |v 19 
588 0 |a Print version record. 
520 |a Users want real-time answers to their reference questions wherever and whenever they are. Increasingly, that means SMS and IM services. Providing those is easier than you might think! 
505 0 |a FOREWORD; PREFACE; 1: INTRODUCTION; 2: TYPES OF SOLUTIONS AVAILABLE; 3: PLANNING; 4: SOCIAL MECHANICS; 5: IMPLEMENTATION; 6: MARKETING; 7: BEST PRACTICES; 8: METRICS; 9: DEVELOPING TRENDS; RECOMMENDED READING; INDEX; ABOUT THE AUTHORS. 
504 |a Includes bibliographical references and index. 
590 |a eBooks on EBSCOhost  |b EBSCO eBook Subscription Academic Collection - Worldwide 
590 |a ProQuest Ebook Central  |b Ebook Central Academic Complete 
650 0 |a Electronic reference services (Libraries) 
650 0 |a Mobile communication systems  |x Library applications. 
650 0 |a Instant messaging. 
650 0 |a Text messages (Cell phone systems) 
650 2 |a Text Messaging 
650 6 |a Bibliothèques  |x Services de référence électroniques. 
650 6 |a Radiocommunications mobiles dans les bibliothèques. 
650 6 |a Messagerie instantanée. 
650 6 |a Textos. 
650 7 |a text messages.  |2 aat 
650 7 |a LANGUAGE ARTS & DISCIPLINES  |x Library & Information Science  |x General.  |2 bisacsh 
650 7 |a Electronic reference services (Libraries)  |2 fast 
650 7 |a Instant messaging  |2 fast 
650 7 |a Mobile communication systems  |x Library applications  |2 fast 
650 7 |a Text messages (Cell phone systems)  |2 fast 
700 1 |a Dreyer, Kathleen M. 
758 |i has work:  |a IM and SMS reference services for libraries (Text)  |1 https://id.oclc.org/worldcat/entity/E39PCGVvf8tpBqbVQ8xCxhHYGd  |4 https://id.oclc.org/worldcat/ontology/hasWork 
776 0 8 |i Print version:  |z 9781555707828 
830 0 |a Tech set ;  |v #19. 
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