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Managing organizational change : human factors and automation /

The United States Internal Revenue Service introduced a multi-million dollar program to automate its operations in the early 1980s. This book describes a multidisciplinary study of the experiences of several thousand users in this program, based primarily on questionnaires, observation and interview...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Fallik, Fred
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken : Taylor and Francis, 2013.
Colección:Routledge library editions. Organizations. Theory & behaviour ; v. 14.
Temas:
Acceso en línea:Texto completo