Supervising for Success : a Guide for Supervisors.

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Moglia, Tony
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Menlo Park : Independence : Crisp Publications, Incorporated, CENGAGE Learning [distributor] Sept. 1997 ;
Temas:
Supervision of employees.
Personnel > Supervision.
Supervision of employees
Acceso en línea:Texto completo
Tabla de Contenidos:
  • TITLE
  • COPYRIGHT
  • ABOUT THE AUTHOR
  • CONTENTS
  • SECTION I A Role Defined
  • THE SUPERVISORY CHALLENGE
  • THE RESPONSIBILITIES OF SUPERVISORS
  • YOUR ROLE AS SUPERVISOR
  • WHAT SUCCESS AS A SUPERVISOR CAN DO FOR YOU
  • MAKE YOUR CHOICE NOW
  • SEVEN TIPS FOR GREAT SUPERVISORS
  • SECTION II The Attitude and Image
  • TAKING A POSITIVE APPROACH
  • MEASURING YOUR MORALE
  • A POSITIVE ATTITUDE BOOSTS PRODUCTIVITY
  • WATCH YOUR CAREER SOAR
  • STAYING POSITIVE TAKES EFFORT
  • TENDING YOUR PERSONAL GROWTH
  • GROWING YOUR DREAM TEAM
  • ESTABLISHING AUTHORITYPRESENT A STRONG IMAGE
  • DOWNPLAY YOUR ROLE-POWER
  • PLAY YOUR KNOWLEDGE-POWER
  • WHAT YOU DONâ€?T SAY SPEAKS LOUDLY, TOO
  • ABOVE ALLâ€?BE ORGANIZED
  • SECTION III Human Skills and Team Building
  • THE BEST AND WORST SUPERVISORS
  • SKILLS FOR SUCCESS: TECHNICAL, INTERPERSONAL, AND CONCEPTUAL
  • SUPERVISORY SKILLS INVENTORY
  • DEVELOP YOUR HUMAN SKILLS
  • ESTABLISHING GOOD RELATIONSHIPS
  • When Something Goes Wrong
  • THE PROBLEM EMPLOYEE
  • From Trouble to Teammate: A 10-Item Quiz
  • SIX UNFORGIVABLE MISTAKES
  • LEADERS BUILD WINNING TEAMSGROUPS VERSUS TEAMS
  • TEAMS GROW IN STAGES
  • STAGE 1: FORMING
  • STAGE 2: STORMING
  • STAGE 3: NORMING
  • STAGE 4: PERFORMING
  • STAGE 5: ADJOURNING
  • TEAM DEVELOPMENT EXERCISE
  • KEEPING THE BOSS HAPPY
  • SECTION IV Getting the Work Done
  • DELEGATING IS GOOD FOR EVERYBODY
  • CASE STUDY #4: The Do-it-yourself Supervisor
  • WHAT DELEGATING CAN DO FOR YOU
  • D-E-L-E-G-A-T-E FOR BETTER PERFORMANCE
  • DECIDE WHAT TO DELEGATE
  • DEVELOP YOUR DECISION-MAKING SKILLS
  • KNOWING WHEN TO HOLD AND WHEN TO FOLD
  • CASE STUDY #5: Pat Canâ€?t DecideUSING A FORMULA FOR DECISION-MAKING
  • FREEING YOURSELF TO LEAD
  • DECISION PYRAMIDâ€?LEVELS OF DECISION-MAKING
  • FOUR COMPONENTS OF DECISIONS
  • SET DAILY GOALS
  • SECTION V Review
  • PUTTING IT TOGETHER
  • Can You Put All of These Requirements Together?
  • ACTION PLAN
  • Supervising for Success
  • AUTHORâ€?S COMMENTS ON CASE STUDIES
  • CASE STUDY #1
  • CASE STUDY #2
  • CASE STUDY #3
  • CASE STUDY #4
  • CASE STUDY #5

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