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Cops, Teachers, Counselors : Stories from the Front Lines of Public Service.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Ann Arbor : Ipswich :
University of Michigan Press ; Ebsco Publishing [distributor]
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- List of Stories; Acknowledgments; Part 1. Two Narratives of Street-Level Work; 1. Dealing with Faces; 2. State Agents, Citizen Agents; 3. Story Worlds, Narratives, and Research; 4. Physical and Emotional Spaces; Part II. Enacting Identities in the Workplace and on the Streets; 5. Workers Unite: Occupational Identities and Peer Relations; 6. Organizational and Social Divisions among Street-Level Workers; 7. Putting a Fix on People: Identity, Conduct, and Street-Level Work; Part III. Normative Decision Making: Moralities over Legalities; 8. Who are the Worthy?
- 9. Responding to the Worthy10. Street-Level Worker Knows Best; 11. Getting the Bad Guys; 12. Streetwise Workers and the Power of Storytelling; Appendix A. Methodology; Appendix B. Entry Interview; Appendix C. Questionnaire and Exit Interview; Appendix D. Story Cover Page; Appendix E. Story Codes; Notes; References; Index.