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EBOOKCENTRAL_ocn842273159 |
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OCoLC |
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20240329122006.0 |
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971111e199804uucaua o 000 0 eng |
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019 |
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|a 697480331
|a 922967158
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|a 9781560524755
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|a 1560524758
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|a AU@
|b 000050896021
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|b 000051352610
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|a DEBBG
|b BV044095628
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|a (OCoLC)842273159
|z (OCoLC)697480331
|z (OCoLC)922967158
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|b 00042054
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|a HF5389.D866 1993eb
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0 |
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|a 395.52
|q OCoLC
|2 20/eng/20230216
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049 |
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|a UAMI
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245 |
0 |
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|a Business Etiquette and Professionalism :
|b Your Guide to Career Success.
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250 |
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|a 2nd ed., revised.
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260 |
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|a Menlo Park :
|b Crisp Publications, Incorporated,
|c April 1998.
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300 |
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|a 1 online resource (112 pages) :
|b illustrations.
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336 |
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|a text
|b txt
|2 rdacontent
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337 |
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|a computer
|b c
|2 rdamedia
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338 |
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|a online resource
|b cr
|2 rdacarrier
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490 |
1 |
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|a Crisp 50-Minute Ser.
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520 |
8 |
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|a Annotation.
|b This is a superb guide to the subtleties and complexities of business etiquette. This book shows how to maintain a professional and competitive edge by understanding basic business etiquette. In addition to the exercises and activities on making introductions, dining out, sending and receiving gifts, public manners, tipping and attire, there is updated information on electronic etiquette.
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505 |
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|a ""TITLE""; ""COPYRIGHT""; ""ABOUT THE AUTHOR""; ""INTRODUCTION""; ""CONTENTS""; ""SECTION I What Is Business Etiquette?""; ""THE ROLE OF GOOD MANNERS IN BUSINESS""; ""SOME ETIQUETTE BASICS""; ""Holding Doors""; ""Train Etiquette""; ""Automobile Etiquette""; ""Elevator Etiquette""; ""EXERCISE""; ""SECTION II Principles of Impeccable Work Behavior""; ""PRINCIPLES OF IMPECCABLE WORK BEHAVIOR""; ""Basic Guidelines""; ""EXERCISE""; ""SECTION III Meeting People""; ""MEETING PEOPLE""; ""WHEN YOU�RE THE RECEPTIONIST""; ""Unexpected Guests""; ""While They Are Waiting""
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|a ""WHEN YOU�RE IN AN INSIDE OFFICE""""Receiving Guests for Your Manager""; ""When You�re the Person Guests Have Come To See""; ""SHAKING HANDS""; ""INTRODUCING PEOPLE""; ""Being Introduced""; ""When introductions Are Neglected""; ""Saying Good-bye""; ""EXERCISE""; ""SECTION IV Telephone Etiquette""; ""TELEPHONE ETIQUETTE""; ""ANSWERING YOUR PHONE""; ""WHEN CALLERS ARE DISCOURTEOUS""; ""SCREENING CALLS""; ""MAKING AND RETURNING CALLS""; ""EXERCISE""; ""SECTION V Electronic Etiquette""; ""ELECTRONIC ETIQUETTE""; ""FAX MACHINES""; ""ANSWERING MACHINES""; ""Recording Your Message""
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505 |
8 |
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|a ""Leaving a Message""""VOICE MAIL""; ""Automated Answering Systems""; ""E-MAIL""; ""Netiquette""; ""EXERCISE""; ""SECTION VI Planning and Attending Business Meetings""; ""PLANNING MEETINGS""; ""Who Should Attend?""; ""Where Should It Be Held?""; ""Conference-Table Seating""; ""ATTENDING MEETINGS""; ""Promptness""; ""Greetings""; ""Honoring Territory""; ""Keep Your Clothes On""; ""Position Yourself""; ""Listen""; ""When Guests Arrive""; ""Leaving the Meeting""; ""EXERCISE""; ""SECTION VII Planning and Attending Meal Meetings""; ""PLANNING MEAL MEETINGS""; ""Head Table Seating""; ""Menu""
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505 |
8 |
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|a ""Conversation""""Paying the Bill""; ""Tipping""; ""ATTENDING BUSINESS MEALS""; ""Breakfast Meetings""; ""Table Manners""; ""Thank-You Notes""; ""Can You Refuse?""; ""EXERCISE""; ""SECTION VIII Business Invitations and Gifts""; ""SENDING INVITATIONS""; ""Inviting Your Manager""; ""Inviting Another Executive""; ""How to Address Invitations""; ""RESPONDING TO INVITATIONS""; ""DON�T GO EMPTY-HANDED""; ""EXERCISE""; ""SECTION IX Multicultural Etiquette""; ""MULTICULTURAL ETIQUETTE""; ""Defining the Challenge""; ""Using Names Correctly""; ""Gestures""; ""Touch""; ""Business Cards""
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8 |
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|a ""Eye Contact""""Smiling""; ""Personal Space""; ""EXERCISE""; ""SECTION X Summary and Answers to Exercises""; ""SUMMARY""; ""ANSWERS TO EXERCISE QUESTIONS""; ""SECTION II (page 15)""; ""SECTION III (pages 31-32)""; ""SECTION IV (pages 43-44)""; ""SECTION V (page 55)""; ""SECTION VI (page 65)""; ""SECTION VII (pages 81)""; ""SECTION VIII (page 92)""; ""SECTION IX (pages 101)""
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590 |
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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650 |
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0 |
|a Business etiquette.
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650 |
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0 |
|a Etiquette.
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650 |
|
6 |
|a Savoir-vivre
|x Affaires.
|
650 |
|
7 |
|a Business etiquette
|2 fast
|
650 |
|
7 |
|a Etiquette
|2 fast
|
758 |
|
|
|i has work:
|a Business Etiquette and Professionalism (Text)
|1 https://id.oclc.org/worldcat/entity/E39PD3XyybbRghTvgjDQbR4dKm
|4 https://id.oclc.org/worldcat/ontology/hasWork
|
776 |
0 |
8 |
|i Print version:
|a DuPont, M. Kay.
|t Business Etiquette and Professionalism : Your Guide to Career Success.
|d Menlo Park : Course Technology Crisp, ©1998
|z 9781560524755
|
830 |
|
0 |
|a Fifty-Minute series.
|
856 |
4 |
0 |
|u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=3117002
|z Texto completo
|
994 |
|
|
|a 92
|b IZTAP
|