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|a Mulac, Carolyn,
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|a Fundamentals of reference /
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|a Chicago :
|b American Library Association,
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|c ©2012
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|a 1 online resource (xii., 131 pages)
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|a ALA fundamentals series
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|a Includes bibliographical references and index.
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|a Reference sources -- Encyclopedias -- Websites -- Dictionaries -- Almanacs, handbooks, and yearbooks -- Indexes -- Directories -- Geographical sources -- Biographical sources -- Statistical sources -- Reference services -- The reference interview -- Reference service in person -- Telephone reference service -- Online reference service -- Reference service to children and young adults -- Reference service in special subjects -- Reference policies -- Reference standards -- Reference evaluation -- Appendix. ALA documents.
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|a An excellent training tool for both new and experienced staff, Fundamentals of Reference will quickly become your fundamental reference!
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|i Print version:
|a Mulac, Carolyn.
|t Fundamentals of reference.
|d Chicago : American Library Association, 2012
|z 9780838910870
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