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Workplace communication for the 21st century : tools and strategies that impact the bottom line /
"Written in clear, non-technical language, this book explains how employees and employers can maximize internal and external organizational communication-for both personal benefit and to the entity as a whole."--
| Clasificación: | Libro Electrónico |
|---|---|
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Santa Barbara, Calif. :
Praeger/ABC-CLIO,
©2013.
|
| Colección: | Business professional collection
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 037 | |a 1887847 |b Proquest Ebook Central | ||
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| 082 | 0 | 4 | |a 658.4/5 |2 23 |
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| 245 | 0 | 0 | |a Workplace communication for the 21st century : |b tools and strategies that impact the bottom line / |c Jason S. Wrench, editor. |
| 260 | |a Santa Barbara, Calif. : |b Praeger/ABC-CLIO, |c ©2013. | ||
| 300 | |a 1 online resource (2 volumes) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 0 | |a Business professional collection | |
| 588 | 0 | |a Print version record. | |
| 504 | |a Includes bibliographical references and index. | ||
| 520 | |a "Written in clear, non-technical language, this book explains how employees and employers can maximize internal and external organizational communication-for both personal benefit and to the entity as a whole."-- |c Provided by publisher. | ||
| 505 | 0 | |a Cover; Volume 1; Title; Copyright; Contents; Acknowledgments; Chapter One: Communicating within the Modern Workplace: Challenges and Prospects; Chapter Two: Ethics Matters: Why Ethical Communication Makes a Difference in Today's Workplace; Chapter Three: Creating a Productive Workplace Culture and Climate: Understanding the Role of Communication and Socialization for Organizational Newcomers; Chapter Four: Effective New Employee Socialization; Chapter Five: Communicating Accurate and Timely Information around the Workplace. | |
| 505 | 8 | |a Chapter Six: Diversity Matters: Harnessing the Power of Diversity for Your OrganizationChapter Seven: Men and Women Communicating in the Workplace: Why Gender Differences Matter and Make Organizations More Effective; Chapter Eight: Leading through Our Words and Behaviors; Chapter Nine: Leading Only Happens When People Follow: Fostering a Culture of Followership; Chapter Ten: Managing Workplace Talent through Mentoring and Coaching: Getting Beyond Buzzwords to Practices That Work; Chapter Eleven: Understanding Work Group Dynamics: Effectively Getting People to Work Cohesively in Small Groups. | |
| 505 | 8 | |a Chapter Twelve: Don't LOL at My E-Mail: Using Technology to Enhance Workplace Communication, Not Destroy Workplace CommunicationChapter Thirteen: Working with You Is Killing Me: Learning How to Effectively Handle Workplace Conflict; Chapter Fourteen: Bullies Coming out of the Schoolyard and into the Boardroom: Combating Abusive Workplace Communication; Chapter Fifteen: Making Sure Your Workplace Communication Works: Determining the ROI on Workplace Communication Campaigns; About the Editor and Contributors; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; Y; Z. | |
| 505 | 8 | |a Volume 2Title; Copyright; Contents; Acknowledgments; Chapter One: How Strategic Workplace Communication Can Save Your Organization; Chapter Two: Protecting Reputation and Preventing Crisis: The Strategic Use of Issue Management; Chapter Three: The Art of Business Presentations: Communicating Effectively before Various Stakeholders; Chapter Four: Customer Service with a Smile: Creating a Climate Where Customers Come First; Chapter Five: Selling Yourself or Your Product Starts with Communication. | |
| 505 | 8 | |a Chapter Six: Marketing for the 21st Century: Thinking through Current Marketing Trends That Will Effectively Position Your OrganizationChapter Seven: Facebook, Twitter, LinkedIn, and Blogs Oh My! Social Media and Web 2.0: Using Today's Cutting-Edge Social Technology to Enhance Your Organization; Chapter Eight: You Are What You Brand: Managing Your Image and Reputation; Chapter Nine: Building and Maintaining Stakeholder Trust; Chapter Ten: Every Organization Faces Risk, but Effectively Communicating Risk Is a Skill. | |
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Communication in organizations. | |
| 650 | 0 | |a Communication in management. | |
| 650 | 0 | |a Business communication. | |
| 650 | 0 | |a Interpersonal communication. | |
| 650 | 6 | |a Communication dans les organisations. | |
| 650 | 6 | |a Communication en gestion. | |
| 650 | 6 | |a Communication dans l'entreprise. | |
| 650 | 6 | |a Communication interpersonnelle. | |
| 650 | 7 | |a Business communication |2 fast | |
| 650 | 7 | |a Communication in management |2 fast | |
| 650 | 7 | |a Communication in organizations |2 fast | |
| 650 | 7 | |a Interpersonal communication |2 fast | |
| 655 | 7 | |a dissertations. |2 aat | |
| 655 | 7 | |a Academic theses |2 fast | |
| 655 | 7 | |a Academic theses. |2 lcgft | |
| 655 | 7 | |a Thèses et écrits académiques. |2 rvmgf | |
| 700 | 1 | |a Wrench, Jason S. | |
| 758 | |i has work: |a Workplace communication for the 21st century (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGYyC737BG637vJb37fxrC |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |t Workplace communication for the 21st century. |d Santa Barbara, Calif. : Praeger/ABC-CLIO, ©2013 |z 9780313396311 |w (DLC) 2012011929 |w (OCoLC)773022358 |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=1887847 |z Texto completo |
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