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|a K2405.B35 A45 2013
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|a UAMI
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|a Ali, Shahla F.
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245 |
1 |
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|a Consumer Financial Dispute Resolution in a Comparative Context :
|b Principles, Systems and Practice.
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260 |
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|a Cambridge :
|b Cambridge University Press,
|c 2013.
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300 |
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|a 1 online resource (284 pages)
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336 |
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|a text
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|a online resource
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|a Cover; Consumer Financial Dispute Resolution in a Comparative Context; Title; Copyright; Dedication; Contents; Figures; Tables; Acknowledgements; Introduction; A financial crisis with global proportions; Viewing consumer financial dispute resolution in a theoretical context; Overview of methodology; Structure of the book; Part I Principles; 1 Principles of consumer financial dispute resolution in a global context; Introduction; Theoretical perspectives on the impact of globalisation on international legal practice; Principles of consumer financial dispute resolution.
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505 |
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|a Equator principles -- the need for 'adequate grievance mechanisms'UN guidelines for consumer protection; Basel Accords: transparent risk disclosure and risk minimisation; Global deliberation; UN millennium development goals -- objective 8a: to develop an open, rule-based trading system; Rule of law principles: impartiality, fairness, transparency and consistency; Summary; Part II Ombuds systems; 2 Financial dispute resolution in the United Kingdom; Introduction; Ombudsmen in the United Kingdom; Alternative dispute resolution in the United Kingdom.
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505 |
8 |
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|a The Financial Ombudsman Service and the Financial Services and Markets ActThe Financial Services Compensation Scheme; A period of transition; Financial alternative dispute resolution programmes; Financial Ombudsman Service Limited; Range of disputes; Structure; Underlying legal mandate; Determining jurisdiction; Compulsory jurisdiction; Consumer credit jurisdiction; Voluntary jurisdiction; Procedures of the Financial Ombudsman Service; Awards; Terms of reference for voluntary jurisdiction participants; Statistics; Service providers; Oversight; Strengths; Multi-tiered dispute resolution.
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505 |
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|a Dealing with cases of wider implicationBenefits of merging schemes; Advantages over litigation; Expectation management; Challenges; Integration of the Pensions Ombudsman; The Hunt Review; A quasi-regulatory role?; Financial Services Act 2010; Class actions or mass claims; Abolition of FSA; Lessons learned; The OXERA review; The need for hearing; Conclusion: the UK Ombuds Model and its contribution to consumer confidence; 3 Financial dispute resolution in Australia; Introduction; Ombudsmen in Australia; Alternative dispute resolution in Australia; Ombudsmen for financial service providers.
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505 |
8 |
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|a The Financial Ombudsman ServiceThe Predecessor Schemes; Transitional arrangements; Expanded jurisdiction?; The Credit Ombudsman Service Limited -- a competing scheme?; Statutory Tribunal; Financial alternative dispute resolution programmes; The Financial Ombudsman Service; Range of disputes; Structure; The Credit Ombudsman Service Limited; Range of disputes; Structure; Underlying legal mandate; Types of dispute; FOS procedure; Jurisdiction; Resolution; FOS statistics; COSL procedure; Jurisdiction; Resolution; COSL statistics; Service providers; Oversight; Strengths; FOS: rationale for merger.
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500 |
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|a COSL: competing with FOS?
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520 |
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|a Shahla Ali presents comparative empirical research about the design of consumer financial dispute resolution mechanisms in Asia, America and Europe.
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504 |
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|a Includes bibliographical references and index.
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588 |
0 |
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|a Print version record.
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546 |
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|a English.
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590 |
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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590 |
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|a eBooks on EBSCOhost
|b EBSCO eBook Subscription Academic Collection - Worldwide
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650 |
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0 |
|a Arbitration and award.
|
650 |
|
0 |
|a Financial services industry
|x Law and legislation.
|
650 |
|
0 |
|a Dispute resolution (Law)
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650 |
|
0 |
|a Consumer protection
|x Law and legislation.
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650 |
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0 |
|a Ombudspersons.
|
650 |
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6 |
|a Règlement de conflits.
|
650 |
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6 |
|a Arbitrage (Droit)
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650 |
|
7 |
|a BUSINESS & ECONOMICS
|x Business Law.
|2 bisacsh
|
650 |
|
7 |
|a LAW
|x Business & Financial.
|2 bisacsh
|
650 |
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7 |
|a LAW
|x Commercial
|x General.
|2 bisacsh
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650 |
|
7 |
|a Arbitration and award
|2 fast
|
650 |
|
7 |
|a Consumer protection
|x Law and legislation
|2 fast
|
650 |
|
7 |
|a Dispute resolution (Law)
|2 fast
|
650 |
|
7 |
|a Financial services industry
|x Law and legislation
|2 fast
|
650 |
|
7 |
|a Ombudspersons
|2 fast
|
758 |
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|i has work:
|a Consumer financial dispute resolution in a comparative context (Text)
|1 https://id.oclc.org/worldcat/entity/E39PCGgVcCFqy6kfRpMyj3XPgq
|4 https://id.oclc.org/worldcat/ontology/hasWork
|
776 |
0 |
8 |
|i Print version:
|a Ali, Shahla F.
|t Consumer Financial Dispute Resolution in a Comparative Context : Principles, Systems and Practice.
|d Cambridge : Cambridge University Press, ©2013
|z 9781107028715
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