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Consumer Financial Dispute Resolution in a Comparative Context : Principles, Systems and Practice.

Shahla Ali presents comparative empirical research about the design of consumer financial dispute resolution mechanisms in Asia, America and Europe.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Ali, Shahla F.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Cambridge : Cambridge University Press, 2013.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Ali, Shahla F. 
245 1 0 |a Consumer Financial Dispute Resolution in a Comparative Context :  |b Principles, Systems and Practice. 
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300 |a 1 online resource (284 pages) 
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505 0 |a Cover; Consumer Financial Dispute Resolution in a Comparative Context; Title; Copyright; Dedication; Contents; Figures; Tables; Acknowledgements; Introduction; A financial crisis with global proportions; Viewing consumer financial dispute resolution in a theoretical context; Overview of methodology; Structure of the book; Part I Principles; 1 Principles of consumer financial dispute resolution in a global context; Introduction; Theoretical perspectives on the impact of globalisation on international legal practice; Principles of consumer financial dispute resolution. 
505 8 |a Equator principles -- the need for 'adequate grievance mechanisms'UN guidelines for consumer protection; Basel Accords: transparent risk disclosure and risk minimisation; Global deliberation; UN millennium development goals -- objective 8a: to develop an open, rule-based trading system; Rule of law principles: impartiality, fairness, transparency and consistency; Summary; Part II Ombuds systems; 2 Financial dispute resolution in the United Kingdom; Introduction; Ombudsmen in the United Kingdom; Alternative dispute resolution in the United Kingdom. 
505 8 |a The Financial Ombudsman Service and the Financial Services and Markets ActThe Financial Services Compensation Scheme; A period of transition; Financial alternative dispute resolution programmes; Financial Ombudsman Service Limited; Range of disputes; Structure; Underlying legal mandate; Determining jurisdiction; Compulsory jurisdiction; Consumer credit jurisdiction; Voluntary jurisdiction; Procedures of the Financial Ombudsman Service; Awards; Terms of reference for voluntary jurisdiction participants; Statistics; Service providers; Oversight; Strengths; Multi-tiered dispute resolution. 
505 8 |a Dealing with cases of wider implicationBenefits of merging schemes; Advantages over litigation; Expectation management; Challenges; Integration of the Pensions Ombudsman; The Hunt Review; A quasi-regulatory role?; Financial Services Act 2010; Class actions or mass claims; Abolition of FSA; Lessons learned; The OXERA review; The need for hearing; Conclusion: the UK Ombuds Model and its contribution to consumer confidence; 3 Financial dispute resolution in Australia; Introduction; Ombudsmen in Australia; Alternative dispute resolution in Australia; Ombudsmen for financial service providers. 
505 8 |a The Financial Ombudsman ServiceThe Predecessor Schemes; Transitional arrangements; Expanded jurisdiction?; The Credit Ombudsman Service Limited -- a competing scheme?; Statutory Tribunal; Financial alternative dispute resolution programmes; The Financial Ombudsman Service; Range of disputes; Structure; The Credit Ombudsman Service Limited; Range of disputes; Structure; Underlying legal mandate; Types of dispute; FOS procedure; Jurisdiction; Resolution; FOS statistics; COSL procedure; Jurisdiction; Resolution; COSL statistics; Service providers; Oversight; Strengths; FOS: rationale for merger. 
500 |a COSL: competing with FOS? 
520 |a Shahla Ali presents comparative empirical research about the design of consumer financial dispute resolution mechanisms in Asia, America and Europe. 
504 |a Includes bibliographical references and index. 
588 0 |a Print version record. 
546 |a English. 
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650 0 |a Arbitration and award. 
650 0 |a Financial services industry  |x Law and legislation. 
650 0 |a Dispute resolution (Law) 
650 0 |a Consumer protection  |x Law and legislation. 
650 0 |a Ombudspersons. 
650 6 |a Règlement de conflits. 
650 6 |a Arbitrage (Droit) 
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650 7 |a LAW  |x Business & Financial.  |2 bisacsh 
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650 7 |a Arbitration and award  |2 fast 
650 7 |a Consumer protection  |x Law and legislation  |2 fast 
650 7 |a Dispute resolution (Law)  |2 fast 
650 7 |a Financial services industry  |x Law and legislation  |2 fast 
650 7 |a Ombudspersons  |2 fast 
758 |i has work:  |a Consumer financial dispute resolution in a comparative context (Text)  |1 https://id.oclc.org/worldcat/entity/E39PCGgVcCFqy6kfRpMyj3XPgq  |4 https://id.oclc.org/worldcat/ontology/hasWork 
776 0 8 |i Print version:  |a Ali, Shahla F.  |t Consumer Financial Dispute Resolution in a Comparative Context : Principles, Systems and Practice.  |d Cambridge : Cambridge University Press, ©2013  |z 9781107028715 
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