The Concise Handbook of Management : a Practitioner's Approach /

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Discover the practical tips to make you an effective, customer-oriented manager. Focusing on the pervading belief that everything a manager does must be customer oriented, The Concise Handbook of Management: A Practitioner's Approach gives you an overview of everything you need to know about ma...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Scott, Jonathan (Jonathan T.)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York ; Abingdon : Taylor and Francis, 2011.
Temas:
Management > Handbooks, manuals, etc.
Industrial management > Handbooks, manuals, etc.
Business > Handbooks, manuals, etc.
Gestion > Guides, manuels, etc.
Gestion d'entreprise > Guides, manuels, etc.
Affaires > Guides, manuels, etc.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Business
Industrial management
Management
Handbooks and manuals
Acceso en línea:Texto completo
Tabla de Contenidos:
  • What is management?
  • A brief history of management
  • The first three steps to becoming a good manager
  • Understanding the importance of customers
  • Management competencies and styles
  • Getting the most from employees
  • Organizational structures and cultures
  • Managing change
  • Managing conflict
  • Managing teams and work groups
  • Managing by objectives
  • Quality
  • Ethics
  • Leadership
  • Management: theory versus practice
  • Managing in different cultures
  • managerial decision making and problem solving
  • Managing time
  • Dealing with people in the workplace
  • Written business communication
  • Presenting yourself and your ideas: mastering the skills of a presentation
  • Making meetings matter
  • An outline for project or program planning
  • Know your product
  • Competitive advantage strategy
  • The importance of marketing
  • Tools for developing external and internal customers
  • Pricing
  • Business marketing and promotion: a checklist
  • Advice
  • An A-to-Z business success primer.

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