Cargando…

Tacit knowledge and spoken discourse /

Professional Linguistics is an emergent area of study within applied linguistics, using discourse analysis to assist people working in professional domains. This book examines tacit knowledge - that expertise that is considered to be lost when skilled practitioners leave an institution. Traditionall...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Zappavigna, Michele
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London ; New York : Bloomsbury Academic, 2013.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover; HalfTitle; Series; Title; Copyright; Dedication; Contents; Acknowledgements; 1 Tacit Knowledge and Technology; Introduction; The tacit turn away from language; The ineff ability principle: What does it mean 'to know more than we can tell'?; Part 1: Introducing Polanyi's TTK; Tacit knowledge as a psychometric; Tacit knowledge in linguistics; Tacit knowledge and knowledge management; Conclusion; 2 Under-Representation: A Functional Model of Tacit Knowledge; Introduction: Tacit knowing as a process of making meaning; Systemic Functional Linguistics; A functional approach.
  • Under-representation in spoken discourseA note on the pathologizing of discourse; Introducing the grammar-targeted interview method; The linguistic features of under-representation; Summary of the grammar-targeted protocol; 3 Misaligned Agency: Tacit Knowledge in Knowledge Management; Introduction; Tacit knowledge and technology in a property services company; Detecting patterns of under-representation in texts; What can we learn from these patterns of under-representation?; 4 Whose Requirements? Tacit Knowledge in Requirements Analysis; Introduction.
  • Preamble: What is a 'requirement' in the technical discourse of IT professionals?The host organization; Annotation and statistical analysis of under-representation in the corpus; The below-view stratum of requirements analysis; Unpacking nominalization in the interviews; Unpacking modality in the interviews; Unpacking generalization in the interviews; Unpacking agency in the interviews; The difference in the language used by the two interviewers; Conclusion; 5 Working Well: Tacit Knowledge in Performance Reviews; Introduction; Host organization; Interviewers and interview protocols.
  • Transcription, sampling and linguistic analysis of corpusWhat is a 'performance review' in the technical discourse of IT professionals?; Grammar extending content: What does 'good' mean?; An example of misalignment of content and grammar: Unpacking 'role'; What are the implication of misalignment between content and grammar?; 6 Conclusion; Introduction; What type of tacit knowledge was unpacked via grammar-targeted questions?; The IT implications of the tacit knowledge uncovered; Appendix A: The Grammar-Targeted Interview Protocol; Appendix B: Interview Topics, Field Study 2.
  • Appendix C: Statistical Analysis of Interview CorporaAppendix D: Transitivity of Clauses Containing 'Requirements'; Appendix E: Extracts in which 'Requirements' are Construed as Aspects of the System; Appendix F: Response to a Question about Knowledge Transfer, Project Manager, Content-Targeted Interview 2; Appendix G: Participants and Processes in Clauses about 'Tracing'; Appendix H: Interview Topics, Field Study 3; Appendix I: Transitivity of Clauses Containing 'Role'; Bibliography; Index.