Quality Improvement Projects in Health Care : Problem Solving in the Workplace.

This book provides a review of basic terminology and offers guidelines to the untrained researcher for carrying out ǹuts-and-bolts' quality improvement research. Fourteen case studies involving actual health care situations help to demonstrate how such a research project can be implemented.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Gilpatrick, Dr. Eleanor
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Thousand Oaks : SAGE Publications, 1998.
Temas:
Medical care > Quality control.
Medical care > Evaluation.
Total quality management.
Medical care > Quality control > Case studies.
Medical care > Evaluation > Case studies.
Total quality management > Case studies.
Medical audit.
Quality Assurance, Health Care
Medical Audit
Total Quality Management
Soins médicaux > Qualité > Contrôle.
Soins médicaux > Évaluation.
Qualité totale.
Soins médicaux > Qualité > Contrôle > Études de cas.
Soins médicaux > Évaluation > Études de cas.
Qualité totale > Études de cas.
Medical audit
Medical care > Evaluation
Medical care > Quality control
Total quality management
Case studies
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover; Contents; List of Tables; List of Figures; Preface; Acknowledgments; Part I
  • Basic Concepts and Manual; Chapter 1
  • Basic Concepts; Chapter 2
  • Does the Problem Really Exist?; Chapter 3
  • Finding and Verifying Causes; Chapter 4
  • Finding Solutions; Chapter 5
  • Implementing Solutions and Making Them Operational; Part II
  • Cases; Case 1
  • Getting Nursing Home Residents Into Physical Therapy in a Timely Fashion; Case 2
  • Patients Waiting for Radiation During Scheduled Visits; Case 3
  • Late Notification of Critical Values by a Hospital Laboratory.
  • Case 4
  • Time Spent in Rehabilitation by Amputation Patients in a Municipal HospitalCase 5
  • Incomplete Laboratory Referrals in an HMO Center; Case 6
  • HMO Patients' Problems With Crutches and Canes; Case 7
  • Dealing With Hemolyzed Blood Samples in a Hospital Laboratory; Case 8
  • Errors in Filling Prescriptions in a Hospital Pharmacy; Case 9
  • A Labor-Management Health and Safety Committee; Case 10
  • Nurse Attendance at Mandated Classes in an Outpatient Department; Case 11
  • Compliance With Discussions and Documentation of Advance Directives in a Home Care Agency.
  • Case 12
  • Use of a Reminder Letter to Encourage Follow-Up VisitsCase 13
  • Use of an Internal Audit in an Intermediate Care Facility; Case 14
  • Use of Data on Unusual Occurrences in an Emergency Medical Service; Appendix 1
  • Outline for the Written Project Plan of Work; Appendix 2
  • Detailed Tables and Practice Exercises; Background Reading Related to the Cases; Index; About the Author.

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