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20240329122006.0 |
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121004s2012 gw o 000 0 eng d |
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|a MHW
|b eng
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|d OCLCQ
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|d MEAUC
|d OCLCQ
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|d ZCU
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|a 9783842823815
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|a 3842823819
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|a DEBBG
|b BV044168651
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|a (OCoLC)815391713
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|a HD31
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|a 658
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|a UAMI
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|a Löber, Heike.
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|a Corporate Management, Corporate Social Responsibility and Customers.
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260 |
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|a Hamburg :
|b Diplomica Verlag,
|c 2012.
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300 |
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|a 1 online resource (162 pages)
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336 |
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|a text
|b txt
|2 rdacontent
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|a computer
|b c
|2 rdamedia
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|a online resource
|b cr
|2 rdacarrier
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|a Print version record.
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|a Hauptbeschreibung Corporate Social Responsibility (CSR) of corporations is a trend today. However, the more companies are practicing it, the less it becomes a unique business strategy helping to differentiate from competitors. For that reason, this study examines whether an integration of customers in all decisions and/or the carrying out of different CSR activities leads to it being a more effective marketing strategy. In the conceptual part, a definition of CSR is given: Different approaches are presented reaching from a more detailed one dealing with economic, legal, ethical and discretion.
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|a Corporate Management, Corporate Social Responsibility and Customers: An Empirical Investigation; Table of Contents; List of Tables; List of Figures; List of Abbreviation; 1. Introduction; 2. Conceptual Framework; 2.1. Corporate Social Responsibility (CSR); 2.1.1. Definition of CSR; 2.1.2. CSR in America and Germany -- A Comparison; 2.1.3. CSR-related Activities; 2.1.3.1. Cause-related Marketing; 2.1.3.2. Employee Volunteering; 2.1.3.3. Corporate Philanthropy; 2.1.4. Review of the Literature; 2.1.4.1. CSR and Customer Outcomes; 2.1.4.2. Effectiveness of Different CSR Activities in Comparison.
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505 |
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|a 2.1.5. Theoretical Framework2.1.5.1. Social Identity Theory; 2.1.5.2. Attribution Theory; 2.1.5.3. Moral Behavior and Behavioral Decision Theory; 2.2. Customer Integration; 2.2.1. The Concept of Customer Integration; 2.2.2. Customer Integration in CSR; 2.2.3. Review of the Literature -- Customer Integration; 2.2.4. Theoretical Framework; 2.2.4.1. Means-end Theory; 2.2.4.2. Empowerment Strategy; 3. Development of Hypotheses; 3.1. Absolute Effects of CSR-related Activities; 3.2. Relative Effects of CSR-related Activities; 3.3. Effects of CSR-related Activities with Customer Integration.
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|a 4. Empirical Investigation4.1. Theoretical Foundations of the Empirical Investigation; 4.1.1. Definition and Conception of the Experiment; 4.1.2. Quality Criteria of the Experiment; 4.1.3. Analysis of the Experiment using the Analysis of Variance; 4.2. Data Ascertainment and Experimental Design; 4.2.1. Data Ascertainment; 4.2.2. Experimental Design; 4.3. Data Evaluation; 4.3.1. Descriptive Evaluation of the Sample; 4.3.2. Operationlization and Quality Evaluation of the Constructs; 4.3.2.1. Operationalization and Quality Evaluation of the Independent Variables.
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|a 4.3.2.2. Operationalization and Quality Evaluation of the Dependent Variables4.3.3. Evaluation of the Hypotheses; 5. Summary, Limitations, Suggestions for Future Research, andImplications; Appendix; Appendix A; Appendix B; Appendix C; Appendix D; Appendix E; Appendix F; Bibliography; Author's Profile.
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590 |
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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650 |
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|a Social responsibility of business.
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650 |
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|a Corporations.
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650 |
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|a Consumer behavior.
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650 |
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|a Stock companies.
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650 |
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6 |
|a Entreprises
|x Responsabilité sociale.
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650 |
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6 |
|a Sociétés.
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650 |
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6 |
|a Consommateurs
|x Comportement.
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650 |
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7 |
|a corporations.
|2 aat
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650 |
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|a Stock companies
|2 fast
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650 |
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|a Consumer behavior
|2 fast
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650 |
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|a Corporations
|2 fast
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|a Social responsibility of business
|2 fast
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776 |
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|i Print version:
|z 9783842873810
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856 |
4 |
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|u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=1035431
|z Texto completo
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938 |
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|a EBL - Ebook Library
|b EBLB
|n EBL1035431
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938 |
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|a YBP Library Services
|b YANK
|n 9644920
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994 |
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|a 92
|b IZTAP
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