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The Secrets of Facilitation : the SMART Guide to Getting Results with Groups.
This thoroughly revised and updated edition of The Secrets of Facilitation delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of manage...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York :
John Wiley & Sons,
2012.
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| Edición: | 2nd ed. |
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- The Secrets of Facilitation: The SMART Guide to Getting Results with Groups; Copyright; Contents; Introduction to the Second Edition; What's New in the Second Edition?; Case Study: The Secrets in Action-How Two Practitioners Have Put the Secrets to Work; Introduction: A Powerful Secret; Case Study: Learning the Powerful Secret; Secret #1-The Fundamental Secret of Facilitation; Case Study: The Sanitation Workers; Learning to Apply the Fundamental Secret; The Principles of SMART Facilitation; More Ways to Apply the Secret; What This Book Will Do for You; Where to Start.
- I. What is the Role of a Facilitator?Questions Answered in This Chapter; Case Study: The Facilitator's Role in Civic Leadership Groups; Sample Scenarios: Group Solutions Needed; When Is Facilitation Appropriate?; Secret #2-The Secret of When to Use Facilitation; Definition: What Is a Facilitated Session?; What Are the Responsibilities of a Facilitator?; The Soul of a Facilitator; When Is Facilitation Not Appropriate?; Facilitation: Where Is the Industry Today?; What's Next for Facilitation?; Applying the Secrets to Gain Buy-In to a Strategic Plan.
- Facilitator's Checklist for Understanding Facilitation and the Roles of a FacilitatorExercise Your Skills; Note; II. The Secrets to Questioning: Design Your Questions to Get Better Answers; Questions Answered in This Chapter; Case Study: Starting Questions; The Starting Question; Secret #3-The Secret of the Starting Question; Delivering Great Starting Questions; Choosing the Question Verb; Case Study: The Starting Question to Engage the VP's Number Two; The Reacting Questions; Secret #4-The Secret to Guiding a Group; Floating an Idea; Secret #5-The Secret to Influencing Idea Ownership.
- Applying the Questioning TechniquesA Final Note on Questioning; Facilitator's Checklist for Questioning; Exercise Your Skills; III. The Secrets to Preparing: Know Your 5 Ps; Questions Answered in This Chapter; Case Study: The Principals' Conference; The 5 Ps of Preparation; Secret #6-The Secret to Preparation: The 5 Ps; It's All About Purpose; Secret #7-The Secret Power of Purpose; Defining the Product; Secret #8-The Secret to Defining the Session Product: The 3 Hs; Selecting Participants; Identifying the Probable Issues; Preparing the Process; The Meeting Notice.
- Case Study: Preparing for Vision CouncilsSpecial Topic: Managing a Sponsor; Secret #9-The Secret to Managing a Sponsor's Presence; Applying the 5 Ps; Facilitator's Checklist for Preparing; Exercise Your Skills; IV. The Secrets to Starting: Inform, Excite, Empower, Involve; Questions Answered in This Chapter; Case Study: Kicking off Vision 2020; Opening the Session; Secret #10-The Secret to a Strong Opening; Secret #11-The Secret to Exciting in the Opening; Gaining Buy-In to the Agenda; Secret #12-The Secret to Gaining Agenda Buy-In; Using Ground Rules.