Cargando…
The AMA handbook of business letters /
Why write a business letter from scratch? Updated and expanded, this trusted resource contains ready-to-use correspondence for today's situations.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Autor Corporativo: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York :
AMACOM,
©2012.
|
| Edición: | 4th ed. |
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
| LEADER | 00000cam a2200000 a 4500 | ||
|---|---|---|---|
| 001 | EBOOKCENTRAL_ocn811400653 | ||
| 003 | OCoLC | ||
| 005 | 20240329122006.0 | ||
| 006 | m o d | ||
| 007 | cr cn||||||||| | ||
| 008 | 120209s2012 nyu of 001 0 eng d | ||
| 040 | |a E7B |b eng |e pn |c E7B |d N$T |d WAU |d OCLCQ |d OCLCF |d OCLCO |d COO |d YDXCP |d MHW |d MEAUC |d TEFOD |d DEBSZ |d OCL |d N$T |d TEFOD |d OCLCQ |d AZK |d CNNLC |d LOA |d AGLDB |d MOR |d PIFAG |d MERUC |d OCLCQ |d SAV |d OCLCQ |d JBG |d OCLCQ |d ZCU |d U3W |d GZW |d STF |d HCO |d WRM |d UOK |d NRAMU |d ICG |d NTG |d INT |d UKMGB |d OCLCQ |d G3B |d S8I |d TKN |d OCLCQ |d DKC |d OCLCQ |d C6I |d CNCEN |d UMK |d VLY |d UKAHL |d OCLCO |d TUHNV |d DST |d TAC |d OCLCQ |d OCLCO |d OCLCL | ||
| 016 | 7 | |a 019046881 |2 Uk | |
| 019 | |a 809411174 |a 845246006 |a 961578989 |a 962716104 |a 1105766319 |a 1162027455 |a 1243569972 |a 1295601851 |a 1300570066 |a 1302704630 |a 1303382821 |a 1355686645 | ||
| 020 | |a 9780814420133 |q (electronic bk.) | ||
| 020 | |a 0814420133 |q (electronic bk.) | ||
| 020 | |a 1283575965 | ||
| 020 | |a 9781283575966 | ||
| 020 | |a 9786613888419 | ||
| 020 | |a 6613888419 | ||
| 020 | |z 0814420125 |q (hardback) | ||
| 020 | |z 9780814420126 |q (hardback) | ||
| 024 | 8 | |a 9780814420126 | |
| 029 | 1 | |a AU@ |b 000050065886 | |
| 029 | 1 | |a AU@ |b 000062355341 | |
| 029 | 1 | |a AU@ |b 000065314491 | |
| 029 | 1 | |a AU@ |b 000067093458 | |
| 029 | 1 | |a AU@ |b 000070669851 | |
| 029 | 1 | |a DEBBG |b BV041053650 | |
| 029 | 1 | |a DEBBG |b BV042742061 | |
| 029 | 1 | |a DEBBG |b BV044167774 | |
| 029 | 1 | |a DEBSZ |b 423760181 | |
| 029 | 1 | |a DEBSZ |b 431209065 | |
| 029 | 1 | |a NZ1 |b 15921572 | |
| 029 | 1 | |a UKMGB |b 019046881 | |
| 035 | |a (OCoLC)811400653 |z (OCoLC)809411174 |z (OCoLC)845246006 |z (OCoLC)961578989 |z (OCoLC)962716104 |z (OCoLC)1105766319 |z (OCoLC)1162027455 |z (OCoLC)1243569972 |z (OCoLC)1295601851 |z (OCoLC)1300570066 |z (OCoLC)1302704630 |z (OCoLC)1303382821 |z (OCoLC)1355686645 | ||
| 037 | |a 93B732BE-B729-4A39-94B0-CD6A7BFA3F65 |b OverDrive, Inc. |n http://www.overdrive.com | ||
| 050 | 4 | |a HF5726 |b .S42 2012eb | |
| 072 | 7 | |a BUS |x 007000 |2 bisacsh | |
| 072 | 7 | |a BUS |x 000000 |2 bisacsh | |
| 082 | 0 | 4 | |a 651.7/5 |2 23 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Seglin, Jeffrey L., |d 1956- |1 https://id.oclc.org/worldcat/entity/E39PBJvRXMcKxbHpcq4XV9xVYP | |
| 245 | 1 | 4 | |a The AMA handbook of business letters / |c Jeffrey L. Seglin and Edward Coleman. |
| 246 | 3 | |a Handbook of business letters | |
| 246 | 3 | |a American Management Association handbook of business letters | |
| 250 | |a 4th ed. | ||
| 260 | |a New York : |b AMACOM, |c ©2012. | ||
| 300 | |a 1 online resource (xiv, 480 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 347 | |a text file | ||
| 380 | |a Handbook | ||
| 500 | |a Includes index. | ||
| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a PART I. The Basics; Approaching This Book; Approach of This Book; Chapter 1. Planning the Letter; Researching the Facts; Analyzing the Subject and Reader; Knowing Your Objectives and How to Accomplish Them; Chapter 2. Components of an Effective Letter; Language-Clarity Versus Ambiguity; Tone-Personality; Focus of Attention-The "You Attitude"; Length; Chapter 3. Structure: The Parts of a Letter; Dateline; Reference Line; Personal or Confidential Note; Inside Address; Attention Note; Salutation; Subject Line; Paragraphs; Continuation Sheets. | |
| 505 | 8 | |a Complimentary CloseSignature Block; Identification Line; Enclosure and Attachment Notations; Distribution Notation; Postscript; Chapter 4. Appearance of the Letter; Stationery; Formats; Full Block; Block; Semiblock; Simplified Letter; Official Style; Hanging Indented; Envelopes; Memorandums; Email; Chapter 5. Grammar; Grammar; Wrong Pronouns; Pronouns and Antecedents; Subject and Verb Agreement; Dangling Modifiers; Split Infinitives; Parallel Structure; Punctuation; Capitalization; Spelling; Jargon; Clichés; Wordiness; PART II. The Letters. | |
| 505 | 8 | |a Chapter 6. Sales, Marketing, and Public Relations LettersLetters of Introduction; Sales Letters; Letter Accompanying Renewal Notice; Letter Announcing a Special Presentation; Letter Expressing Appreciation to Customers; Catalog Letters; Sales Inquiry Response; Appointment Requests; Letters of Interest; Letter to Difficult-to-See Prospect; Letter to Find Decision Maker; Letters Confirming Proposals; Follow-Up Sales Call Letters; Letter to Renew Contact; Letter Welcoming New Client; Letter Asking for Referral; Letter Promoting Special Sale; Letter to Wish Existing Customer Holiday Greetings. | |
| 505 | 8 | |a Letter to Acknowledge Anniversary of a Sales RelationshipPublic Relations Letters; Chapter 7. Customer Service Letters; Complaint Resolution Letters; Apology Letters; Letter Acknowledging Order; Letters Correcting Wrong Shipment; Product or Service Information Letters; Thank-You Letters to Customers; Letter to Lapsed Customer; Pricing Letters; Change-in-Location Letters; Project Status Letters; Product-Handling Letter; Letters Announcing Personnel Changes; Subscription Response Letters; Letters to Stockholders; Letter Dealing with Unreasonable Customer. | |
| 505 | 8 | |a Chapter 8. Credit and Collection LettersLetter Requesting Commercial Credit; Credit Information Letters; Letters Announcing Credit Policy Change; Returned-Check Letters; Credit Reference Letters; Letter Denying Credit; Letters Granting Credit; Letter Raising Credit Limit; Letter Clearing Disputed Items; Stop-Payment Letter; Collection Letters; Credit-Suspension Letter; Letter Reinstating Credit; Letters Accepting Partial Payment; Letter Acknowledging Payment; Letter About Deposit Due; Letter to Lender to Renegotiate Payment Terms; Letter from Customer About Billing Error. | |
| 520 | |a Why write a business letter from scratch? Updated and expanded, this trusted resource contains ready-to-use correspondence for today's situations. | ||
| 542 | |f Copyright © AMACOM 2012 |g 2012 | ||
| 546 | |a English. | ||
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 590 | |a JSTOR |b Books at JSTOR Demand Driven Acquisitions (DDA) | ||
| 650 | 0 | |a Commercial correspondence |v Handbooks, manuals, etc. | |
| 650 | 0 | |a Letter writing |v Handbooks, manuals, etc. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x General. |2 bisacsh | |
| 650 | 7 | |a Commercial correspondence |2 fast | |
| 650 | 7 | |a Letter writing |2 fast | |
| 655 | 7 | |a handbooks. |2 aat | |
| 655 | 7 | |a Handbooks and manuals |2 fast | |
| 655 | 7 | |a Handbooks and manuals. |2 lcgft | |
| 655 | 7 | |a Guides et manuels. |2 rvmgf | |
| 700 | 1 | |a Coleman, Edward, |d 1968- |1 https://id.oclc.org/worldcat/entity/E39PCjMxwBhcBFfDcRFDhGmtGb | |
| 710 | 2 | |a Amacom. | |
| 758 | |i has work: |a The AMA handbook of business letters (Text) |1 https://id.oclc.org/worldcat/entity/E39PCFDdjrKKwjpWRKTcRgpJQq |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Seglin, Jeffrey L., 1956- |t AMA handbook of business letters. |b 4th ed. |d New York : AMACOM, ©2012 |z 9780814420126 |w (DLC) 2012005590 |w (OCoLC)764337554 |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=997332 |z Texto completo |
| 936 | |a BATCHLOAD | ||
| 938 | |a Askews and Holts Library Services |b ASKH |n AH26381428 | ||
| 938 | |a ebrary |b EBRY |n ebr10591014 | ||
| 938 | |a EBSCOhost |b EBSC |n 476244 | ||
| 938 | |a YBP Library Services |b YANK |n 9596303 | ||
| 994 | |a 92 |b IZTAP | ||