Tabla de Contenidos:
  • Acknowledgements
  • 1. The study of refusals
  • 1. Introduction
  • 2. Refusals
  • 3. Possible refusal trajectories
  • 4. Categorizing refusal responses
  • 4.1. Identifying refusal features
  • 4.2. Classification systems
  • 5. Studies of refusals
  • 2. Issues of methodology
  • 1. Introduction
  • 2. Data collection
  • 2.1. Discourse completion tests
  • 2.2. Role play
  • 2.3. Other methodology comparisons
  • 3. Video data
  • 4. Data-base
  • 5. Analysis of interactional aspects â€? Effect of open role play
  • 5.1. Quantitative analysis
  • 5.2. Qualitative analysis: Classifying the data6. Analysis of nonverbal aspects â€? Effect of video
  • 6.1. Nonverbal messages
  • 6.2. Physical context
  • 6.3. Directionality and intensity of attention
  • 6.4. Affect
  • 6.5. Disadvantages
  • 7. Conclusion
  • 3. Episodes
  • 1. Introduction
  • 2. The episode
  • 3. A complete refusal sequence
  • 4. Analysis
  • 4.1. Quantitative analysis
  • 4.2. Qualitative analysis
  • 5. Interpretation
  • 6. Conclusion
  • 4. Non-native management of back channels in English refusals
  • 1. Introduction
  • 2. Back channels3. Head movement
  • 4. Japanese and English nonverbal indicators
  • 5. Issues of methodology
  • 6. Analysis
  • 6.1. Ability
  • 6.2. Distribution: High frequency contexts
  • 6.3. Distribution: A low frequency context
  • 6.4. Problems
  • 7. Conclusion
  • 5. Nonverbal behavior in non-native English refusals
  • 1. Introduction
  • 2. Nonverbal behavior
  • 2.1. Strategic uses of nonverbal behavior
  • 2.2. Cross-cultural differences in nonverbal behavior
  • 3. The data
  • 4. Comparison of non-native speakersâ€? nonverbal behavior
  • 4.1. Rieâ€?s nonverbal behavior4.2. Ryoâ€?s nonverbal behavior
  • 4.3. Mieâ€?s nonverbal behavior
  • 5. Comparison of nonverbal activity of the three non-native speakers
  • 6. Conclusion
  • 6. Pragmatic communication strategies
  • 1. Introduction
  • 1.1. Communication strategies
  • 1.2. Pragmatic communication strategies
  • 2. Questions
  • 3. General results
  • 3.1. Question one: Outcomes
  • 3.2. Question two: Refusal orientation
  • 3.3. Question three: Strategies
  • 4. Japanese pragmatic communication strategies
  • 4.1. Bluntness
  • 4.2. Indications of linguistic or sociocultural inadequacy4.3. Use of the L1
  • 4.4. Sequential shifts in goal, semantic formula, or content
  • 4.5. Nonverbal expressions of affect
  • 5. Conclusion
  • 7. Searching for common ground
  • 1. Conversational expectations
  • 2. Refusal structure
  • 3. Getting the interaction back “on trackâ€?
  • 3.1. Requests for reasons
  • 3.2. Unacceptable moves
  • 3.3. Establishing propositions “in playâ€?
  • 4. Conclusion
  • 8. Language use and language learning
  • 1. Introduction