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Managing Interpersonal Conflict.
This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Thousand Oaks :
SAGE Publications,
1992.
|
| Colección: | Interpersonal Communication Texts.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 003 | OCoLC | ||
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| 008 | 120823s1992 xx o 000 0 eng d | ||
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| 100 | 1 | |a Donohue, William A. | |
| 245 | 1 | 0 | |a Managing Interpersonal Conflict. |
| 260 | |a Thousand Oaks : |b SAGE Publications, |c 1992. | ||
| 300 | |a 1 online resource (185 pages). | ||
| 336 | |a text |b txt |2 rdacontent | ||
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| 490 | 1 | |a Interpersonal Communication Texts | |
| 588 | 0 | |a Print version record. | |
| 520 | |a This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ult. | ||
| 505 | 0 | |a Cover; Contents; Chapter 1 -- Understanding the Conflict Episode; Chapter 2 -- Confronting Conflict; Chapter 3 -- Face Saving; Chapter 4 -- Structuring the Issues; Chapter 5 -- Effective Negotiation; Chapter 6 -- Negotiating in the Face of Power; Chapter 7 -- What Kind of Conflict Help Is Available; Chapter 8 -- Conflict Management Flowchart; References; Index; About the Authors. | |
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 590 | |a eBooks on EBSCOhost |b EBSCO eBook Subscription Academic Collection - Worldwide | ||
| 650 | 0 | |a Interpersonal conflict. | |
| 650 | 0 | |a Negotiation. | |
| 650 | 0 | |a Conflict management. | |
| 650 | 2 | |a Negotiating | |
| 650 | 6 | |a Conflit interpersonnel. | |
| 650 | 6 | |a Négociations. | |
| 650 | 6 | |a Gestion des conflits. | |
| 650 | 7 | |a SOCIAL SCIENCE |x Violence in Society. |2 bisacsh | |
| 650 | 7 | |a Conflict management |2 fast | |
| 650 | 7 | |a Interpersonal conflict |2 fast | |
| 650 | 7 | |a Negotiation |2 fast | |
| 758 | |i has work: |a Managing interpersonal conflict (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGH6hb3hYy6FVDtb8fxXbd |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |z 9780803933125 |
| 830 | 0 | |a Interpersonal Communication Texts. | |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=997224 |z Texto completo |
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