Managing Risk in Communication Encounters : Strategies for the Workplace.

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This book focuses on the types of risky interactions that threaten identities, relationships, and sometimes careers, including voicing dissent, repairing broken relationships, managing privacy, responding to harassment, offering criticism, and communicating emotion. Each chapter is grounded in real-...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Waldron, Dr. Vincent R.
Otros Autores: Kassing, Dr. Jeffrey W.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Thousand Oaks : SAGE Publications, 2010.
Temas:
Communication in organizations.
Interpersonal communication.
Business communication.
Risk > Sociological aspects.
Conflict management.
Communication dans les organisations.
Communication interpersonnelle.
Communication dans l'entreprise.
Risque > Aspect sociologique.
Gestion des conflits.
BUSINESS & ECONOMICS > Mentoring & Coaching.
BUSINESS & ECONOMICS > Motivational.
Business communication
Communication in organizations
Conflict management
Interpersonal communication
Risk > Sociological aspects
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover; Contents; Preface; 1
  • Introduction; 2
  • Delivering and Seeking Feedback; 3
  • Managing Emotion; 4
  • Resisting Bullying and Harassment; 5
  • Negotiating Workplace Relationships; 6
  • Monitoring Organizational Romance; 7
  • Dealing With Difference; 8
  • Expressing Dissent; 9
  • Proposing New Ideas; 10
  • Responding to Difficult Team Members; 11
  • Conclusion; Index; About the Authors.

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