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Managing Risk in Communication Encounters : Strategies for the Workplace.

This book focuses on the types of risky interactions that threaten identities, relationships, and sometimes careers, including voicing dissent, repairing broken relationships, managing privacy, responding to harassment, offering criticism, and communicating emotion. Each chapter is grounded in real-...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Waldron, Dr. Vincent R.
Otros Autores: Kassing, Dr. Jeffrey W.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Thousand Oaks : SAGE Publications, 2010.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Waldron, Dr. Vincent R. 
245 1 0 |a Managing Risk in Communication Encounters :  |b Strategies for the Workplace. 
260 |a Thousand Oaks :  |b SAGE Publications,  |c 2010. 
300 |a 1 online resource (273 pages) 
336 |a text  |b txt  |2 rdacontent 
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520 |a This book focuses on the types of risky interactions that threaten identities, relationships, and sometimes careers, including voicing dissent, repairing broken relationships, managing privacy, responding to harassment, offering criticism, and communicating emotion. Each chapter is grounded in real-life organizational scenarios, includes recent research, applies a standard theoretical framework, and illustrates a full range of communicative tactics and discourse practices. Throughout the book, authors Vincent R. Waldron and Jeffrey W. Kassing provide examples to spur thinking, raise questions. 
505 0 |a Cover; Contents; Preface; 1 -- Introduction; 2 -- Delivering and Seeking Feedback; 3 -- Managing Emotion; 4 -- Resisting Bullying and Harassment; 5 -- Negotiating Workplace Relationships; 6 -- Monitoring Organizational Romance; 7 -- Dealing With Difference; 8 -- Expressing Dissent; 9 -- Proposing New Ideas; 10 -- Responding to Difficult Team Members; 11 -- Conclusion; Index; About the Authors. 
504 |a Includes bibliographical references and index. 
590 |a eBooks on EBSCOhost  |b EBSCO eBook Subscription Academic Collection - Worldwide 
590 |a ProQuest Ebook Central  |b Ebook Central Academic Complete 
650 0 |a Communication in organizations. 
650 0 |a Interpersonal communication. 
650 0 |a Business communication. 
650 0 |a Risk  |x Sociological aspects. 
650 0 |a Conflict management. 
650 6 |a Communication dans les organisations. 
650 6 |a Communication interpersonnelle. 
650 6 |a Communication dans l'entreprise. 
650 6 |a Risque  |x Aspect sociologique. 
650 6 |a Gestion des conflits. 
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650 7 |a BUSINESS & ECONOMICS  |x Motivational.  |2 bisacsh 
650 7 |a Business communication  |2 fast 
650 7 |a Communication in organizations  |2 fast 
650 7 |a Conflict management  |2 fast 
650 7 |a Interpersonal communication  |2 fast 
650 7 |a Risk  |x Sociological aspects  |2 fast 
700 1 |a Kassing, Dr. Jeffrey W. 
758 |i has work:  |a Managing risk in communication encounters (Text)  |1 https://id.oclc.org/worldcat/entity/E39PCGRtQcVJGBBMj6vXcFxT6q  |4 https://id.oclc.org/worldcat/ontology/hasWork 
776 0 8 |i Print version:  |z 9781412966672 
856 4 0 |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=996318  |z Texto completo 
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