Anticipate : knowing what customers need before they do /
Design and implement the ideal customer focus Anticipate provides business readers with a practical how-to approach for taking their customer-supplier relationship to one that is more sustainable and more mutually profitable. Much of the discussion on customer experience has centered on the hospital...
Clasificación: | Libro Electrónico |
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Autor principal: | |
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Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Hoboken, N.J. :
John Wiley & Sons,
2013.
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Temas: | |
Acceso en línea: | Texto completo |
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por Thomas, Bill
Publicado 2012
Texto completo (Requiere registro previo con correo institucional)
Publicado 2012
Electrónico
eBook