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Anticipate : knowing what customers need before they do /
Design and implement the ideal customer focus Anticipate provides business readers with a practical how-to approach for taking their customer-supplier relationship to one that is more sustainable and more mutually profitable. Much of the discussion on customer experience has centered on the hospital...
| Clasificación: | Libro Electrónico |
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| Formato: | Electrónico eBook |
| Idioma: | Inglés |
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Hoboken, N.J. :
John Wiley & Sons,
2013.
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| Acceso en línea: | Texto completo |