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Demystifying communications risk : a guide to revenue risk management in the communications sector /

"The rapid pace and increasing convergence of internet, phone and other communications technologies has created extraordinary opportunities for business but the complexity of these new service mixes creates parallel opportunities for fraud and revenue leakage. Companies seeking to use communica...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Johnson, Mark, 1959-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Farnham, Surrey ; Burlington, VT : Gower, ©2012.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Johnson, Mark,  |d 1959-  |1 https://id.oclc.org/worldcat/entity/E39PCjHPFMXcw7Ch7HfYfjCjT3 
245 1 0 |a Demystifying communications risk :  |b a guide to revenue risk management in the communications sector /  |c Mark Johnson. 
260 |a Farnham, Surrey ;  |a Burlington, VT :  |b Gower,  |c ©2012. 
300 |a 1 online resource (xxii, 244 pages) :  |b illustrations 
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504 |a Includes bibliographical references and index. 
505 0 |a Communications fraud control -- Revenue assurance -- Managing communications revenue risks -- Managing insider fraud : Nick Mann -- Money laundering & corruption -- ICT and cyber security risks in telecoms -- Other risk management considerations -- Other strategic risks -- Conclusion. 
520 |a "The rapid pace and increasing convergence of internet, phone and other communications technologies has created extraordinary opportunities for business but the complexity of these new service mixes creates parallel opportunities for fraud and revenue leakage. Companies seeking to use communications technology as a delivery or payment platform for digital services are particularly at risk. They need to understand both their strategic and operational risks as well as those affecting their stakeholders - partners and customers. Effective risk management is as much about awareness, culture, training and organization as it is about technology. Mark Johnson's practical guide, Demystifying Communications Risk, highlights cases from a wide range of geographies and cultures and is designed to raise awareness of the multi-faceted and often complex forms that operational revenue risks take in the communications sector. It provides managers with an understanding of the nature and implications of the risks they face and the human, organizational and technological approaches that can help avoid or mitigate them."--Provided by publisher. 
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650 0 |a Digital communications. 
650 0 |a Risk management. 
650 6 |a Transmission numérique. 
650 6 |a Gestion du risque. 
650 7 |a risk management.  |2 aat 
650 7 |a BUSINESS & ECONOMICS  |x Industries  |x Media & Communications.  |2 bisacsh 
650 7 |a TECHNOLOGY & ENGINEERING  |x Telecommunications.  |2 bisacsh 
650 7 |a Digital communications  |2 fast 
650 7 |a Risk management  |2 fast 
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