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Running IT Like a Business : a Step-by-Step Guide to Accenture's Internal IT /
Running IT like a Business will show you how your IT function can provide much more than products and services and add real value to your business. With clear strategies, helpful diagrams and real-life examples, this book will give you the keys to unlocking your IT function's hidden potential.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Ely :
IT Governance Publishing,
2012.
|
| Edición: | 2nd ed. |
| Temas: | |
| Acceso en línea: | Texto completo Texto completo |
MARC
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| 100 | 1 | |a Kress, Robert E. | |
| 245 | 1 | 0 | |a Running IT Like a Business : |b a Step-by-Step Guide to Accenture's Internal IT / |c Robert E. Kress. |
| 250 | |a 2nd ed. | ||
| 260 | |a Ely : |b IT Governance Publishing, |c 2012. | ||
| 300 | |a 1 online resource (135 pages) | ||
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| 505 | 0 | |a Preface; About the Author; Acknowledgements; Contents; Introduction; Chapter 1: IT Strategy and Governance; Start with strategy; Developing your IT strategy; IT governance; Mirroring your corporate structure; Prioritizing IT investments; Investment portfolios; Clarity around accountability; Running IT like a business; Chapter 2: Crafting a Menu of Managed Services; Standards and specials; Case study number 1: e-mail; Case study number 2: technology support; Think product and service; Think pricing; Think customer; Your managed services roadmap; Running IT like a business. | |
| 505 | 8 | |a Chapter 3: Tracking IT PerformancePerformance measurements; Measuring satisfaction; Metric management; Benchmarking; Benefits realization; Running IT like a business; Chapter 4: Creating Value across the Enterprise; Doing more for less; Help others be more productive; Help the entire enterprise; Reduce risk; Enable growth; Make smart value judgments; Communicate the value you create; Running IT like a business; Chapter 5: Tricks of the Trade for Running IT like a Business; Flexible resources; IT human resources model -- positions and roles; Employee engagement; Managing suppliers and contracts. | |
| 505 | 8 | |a Planning and resource management To capitalize or to expense?; Audit and regulatory compliance management; Running IT like a business; Chapter 6: Toward High-performance IT; 1. Strategic IT alignment; 2. Governance; 3. Application architecture; 4. Information management; 5. Service management and operations; 6. Solutions delivery; 7. Workforce and resource management; 8. Information and technology security; 9. Outsourcing; Running IT like a business; Chapter 7: Accenture's IT Journey; Our corporate heritage; The creation of Accenture; From efficiency to effectiveness. | |
| 505 | 8 | |a The rework versus replace debateResults to date; Cost-benefit analysis; Your transformational IT journey; ITG Resources. | |
| 520 | |a Running IT like a Business will show you how your IT function can provide much more than products and services and add real value to your business. With clear strategies, helpful diagrams and real-life examples, this book will give you the keys to unlocking your IT function's hidden potential. | ||
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