Case Studies in Crisis Communication : International Perspectives on Hits and Misses.

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Case Studies in Crisis Communication: International Perspectives on Hits and Misses was created to fill the gap for a much-needed textbook in case studies in crisis communication from international perspectives. The events of September 11, 2001, other major world crises, and the ongoing macroeconomi...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: George, Amiso M.
Otros Autores: Pratt, Cornelius B.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken : Taylor & Francis, 2012.
Temas:
Communication, International > Case studies.
Crisis management > Case studies.
Public relations > Management > Case studies.
Social media.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Front Cover; Case Studies in Crisis Communication; Copyright Page; Contents; List of illustrations; Notes on contributors; Foreword; Preface; Acknowledgments; Part I; Theoretical Approaches to and Sociocultural Perspectives in Crisis Communication: Cornelius B. Pratt; Part II; The Phases of Crisis Communication: Amiso M. George; Part III: Case Studies; 1. Africa; Egypt: Social Media Stoke a Political Revolution in Egypt: Olugbenga C. Ayeni; Kenya: Wooing Tourists Back after a Civil Strife: The Kenyan Example: Bitrus p. Gwamna.
  • Nigeria: Crisis in Nigeria's Banking and Financial Industry: Government Actions Reassure Skittish, Jittery Publics: Wole Adamolekun, Kunle Ogedengbe, and Cornelius B. PrattSouth Africa: Hotspot: South Durban Basin, South Africa-The Engen Oil Refinery Explosion: J. Chris Skinner; 2. Asia; China: China's Sanlu's Infant Formula Proves Fatal: Weidan Cao; China and France: Olympic Torch Protests in France, Reactions in China: Carrefour Learns about International: Crises: W. Timothy Coombs; India: Corporate Fraud in India: Satyam in the Spotlight: Monika Vij.
  • Japan (Disaster): A Triple Disaster in One Fell Swoop: Rethinking Crisis Communication in Japan after March 11: Isaac A. Blankson, Sorin Nastasia, and Min LiuJapan (Toyota): Delays, Denials, Recalls, and Apologies: Fixing the Dent in Toyota's Image: Amiso M. George; Thailand: Bringing the Government Down": Managing Thailand's Political Crisis: Cornelius B. Pratt and Ronald Lee Carr; 3. Australia; Victoria Burning: Confronting the 2009 Catastrophic Bushfires in Australia: Christopher Galloway and Kwamena Kwansah-Aidoo; 4. Europe.
  • England: "Climategate": UK Climate Researchers' E-mails Cast Doubton Scientific Support for Global Warming: Doug A. NewsomEuro Zone: Eurovision 2010: A Security Breach Endangers Europe's Largest TV Show: Alfonso González-Herrero; France: An Exceptional Fraud at Société Générale: Thierry Libaert; Germany: The Love Parade in Duisburg: Lessons from a Tragic Blame: Andreas Schwarz; Russia: Turnaround in Russia: Crisis Communication Campaign During the 2008 War in South Ossetia: Alexander G. Nikolaev; 5. The Middle East.
  • Iran: "Iran's Twitter Revolution" from a Publics Relations Standpoint: Chiara Valentini and Dean KruckebergLebanon: Risk Perception and Change Management: Strategic Efforts to Restore Lebanon's Tourism Sector: Ali M. Kanso, Joseph Ajami, and Abdul Karim Sinno; 6. North America; Mexico: Rosarito Beach: Mediated Reality and the Rebranding of a Mexican Border City: Robert Brown; USA: No Walruses in the Gulf: BP's Need for Effective Issues Management: Ashli Quesinberry Stokes; 7. South America.

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