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Oracle Siebel CRM 8 Installation and Management.
Install, configure, and manage a robust Customer Relationship Management system using Siebel CRM with this book and eBook.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Birmingham :
Packt Pub.,
2010.
|
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Oracle Siebel CRM 8 Installation and Management; Oracle Siebel CRM 8 Installation and Management; Credits; About the Author; About the Reviewers; Preface; What this book covers; What you need for this book; Who this book is for; Conventions; Reader feedback; Customer support; Errata; Piracy; Questions; 1. Introducing the Siebel Web Architecture; The Siebel web architecture; The Siebel database; The Siebel File System; The Siebel Enterprise Server; The Siebel Gateway Name Server; The Siebel Server; The Application Object Manager (AOM); Configuration parameters; Data Manager (DM).
- Siebel Repository File (SRF)Siebel Web Engine (SWE); Siebel Web Templates (SWT); The web server; The Siebel Web Server Extension; The browser and the Siebel user interface; Summary; 2. Planning and Preparing the Installation; Planning the Siebel CRM installation; Sample planning document; More planning information; Understanding hardware and software prerequisites; Sizing the Siebel deployment; Preparing the Siebel database; Creating the service owner account; Creating the Siebel File System root folder; Downloading the Siebel installation archives; Using a download management tool.
- Running the Siebel Image CreatorObtaining the license key; Summary; 3. Installing Siebel CRM Server Software on Microsoft Windows; About the Siebel server installer; Installation using GUI mode; Installation using console mode; Installing the Siebel Gateway Name Server; Installing the Siebel Server; Verifying successful Siebel Server installation; Installing the Siebel Database Server Utilities; About the Sample Database support module; Verifying the successful installation of the Siebel Database Server Utilities; Installing support files for the Siebel EAI Connectors.
- Installing the Siebel Web Server ExtensionChecking the system configuration with the Siebel Environment Verification Tool (EVT); Applying patches for Siebel server software; Summary; 4. Configuring Siebel Server Software on Microsoft Windows; About the Siebel Software Configuration Wizard; Configuring the Siebel Gateway Name Server; Verifying the successful Siebel Gateway Name Server configuration; Configuring the Siebel Enterprise; About the Siebel Enterprise name; About additional tasks for configuring the Enterprise; Verifying the successful Enterprise configuration.
- Configuring the Siebel Web Server Extension logical profileAbout SWSE parameters; Verifying the successful SWSE logical profile creation; Installing the Siebel Database schema and seed data; Preparing and executing the grantusr.sql file; Enter the correct tablespace names; Modify default passwords if needed; Add additional user accounts; Executing the grantusr.sql Script; About the Siebel Upgrade Wizard and the Log Parser; Steps of the Install Siebel Database task; Verifying the successful Siebel database installation; Using the Siebel Log Parser; Verifying tables and data.