Utility management for water and wastewater operators /
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico Software eBook |
Idioma: | Inglés |
Publicado: |
Denver, CO :
American Water Works Association,
©2011.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- UTILITY MANAGEMENT FOR WATER AND WASTEWATER OPERATORS
- Table of Contents
- About the Author
- Acknowledgments
- Preface
- Introduction
- Regulations Affecting Water and Wastewater Operations
- Water and Wastewater Operations
- Planning for Operations and Maintenance of Assets
- Employment Rules and Managing Employees
- Supervision of Operations
- Management of the Utility
- Utility Planning
- Developing the Capital Improvement Plan
- Capital Construction
- Capital Funding Mechanisms
- Cost of Service Delivery
- Methods for the Establishment of Rates, Fees, and ChargesFinancial Policies and Evaluations of Financial Health of the Utility
- Customer Service and Public Relations
- Public Responsibility
- Index