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The 3CX IP PBX Tutorial.

2. Downloading and Installing 3CX; What you will need; Your 3CX server hardware requirements; Choosing a Windows operating system; Starting with a clean operating system install; Getting the Microsoft stack in place; Downloading 3CX and getting a key; Free key versus a two-user test key; Starting th...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Landis, Matthew M.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Birmingham : Packt Pub., 2010.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • The 3CX IP PBX Tutorial; The 3CX IP PBX Tutorial; Credits; About the Authors; About the Reviewer; Preface; What this book covers; What you need for this book; Who this book is for; Conventions; Reader feedback; Customer support; Errata; Piracy; Questions; 1. Getting Started with the 3CX Phone System; About the company-3CX; What the 3CX Phone System is; Hardware versus software phone systems; Linux Asterisk versus Windows 3CX; 3CX Free versus 3CX Commercial edition; Major components of the 3CX Phone System; 3CX Phone System; The navigation pane; Drop-down menus; Quick launch toolbar; 3CX Phone.
  • 3CX Assistant3CX VoIP Client; 3CX Call Reporter; 3CX Gateway for Skype; 3CX Hotel module; Some characteristics and features of 3CX; Easy to use; Open and vendor independent; Windows-based; What the 3CX Phone System is not; 3CX is not expensive; 3CX is not a Cisco level of maturity product; 3CX is not a turnkey hardware phone system; 3CX is not done; 3CX does not have ""key system"" replacement features; 3CX integration with Microsoft Office Communications Server is not supported; 3CX currently does not have the ability to do multi-tenant; 3CX does not do multiple languages simultaneously.
  • Checking the status of 3CXSummary; 3. Working with Extensions; Devices that can connect to 3CX as extensions; Softphones; X-Lite by CounterPath; Zoiper Communicator; SIP phones; Analog phones; Other SIP hardware and software devices; Verifying basic network connectivity to our 3CX server from another computer; Basic extension setup in the administrator console; First and last name; ID, password, and pin; E-mail address; Voicemail configuration; Forwarding rules; Installing and connecting the 3CX VoIP Phone; Testing the extension we just connected.
  • Checking that system console indicates the extension as registeredTesting that we can call another extension; Connecting a Snom 360 phone; Connecting other phones; Checking out the MyPhone UserPortal page; Voicemail; Extension groups; Editing multiple extensions at a time; Summary; 4. Call Control: Ring Groups, Auto-attendants, and Call Queues; Ring groups; Adding ring group members; Destination if no answer; Digital Receptionist setup; Recording a menu prompt; Creating the Digital Receptionist; Call by name setup; Call queues; Summary; 5. Trunks-Connecting to the Outside World; PSTN trunks.