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Using CiviCRM.
Develop and implement a fully functional, systematic CRM plan for your organization Using CiviCRM.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Birmingham :
Packt Pub.,
2011.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
| LEADER | 00000cam a2200000Mu 4500 | ||
|---|---|---|---|
| 001 | EBOOKCENTRAL_ocn796383581 | ||
| 003 | OCoLC | ||
| 005 | 20240329122006.0 | ||
| 006 | m o d | ||
| 007 | cr unu|||||||| | ||
| 008 | 121121s2011 enk o 000 0 eng d | ||
| 040 | |a EBLCP |b eng |e pn |c EBLCP |d OCLCQ |d DEBSZ |d OCLCQ |d ZCU |d MERUC |d ICG |d OCLCO |d OCLCF |d OCLCQ |d OCLCO |d OCLCQ |d DKC |d AU@ |d OCLCQ |d OCLCO |d OCLCQ |d OCLCO |d OCLCL | ||
| 020 | |a 9781849512275 | ||
| 020 | |a 1849512272 | ||
| 029 | 1 | |a DEBBG |b BV044166240 | |
| 029 | 1 | |a DEBSZ |b 397325509 | |
| 035 | |a (OCoLC)796383581 | ||
| 050 | 4 | |a HF5548.38.O64 M87 2011 | |
| 082 | 0 | 4 | |a 658.812028553 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Murray, Joseph. | |
| 245 | 1 | 0 | |a Using CiviCRM. |
| 260 | |a Birmingham : |b Packt Pub., |c 2011. | ||
| 300 | |a 1 online resource (809 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 505 | 0 | |a Using CiviCRM; Using CiviCRM; Credits; Foreword; About the Authors; About the Reviewers; www.PacktPub.com; Support files, eBooks, discount offers and more; Why Subscribe?; Free Access for Packt account holders; Preface; What this book covers; What you need for this book; Who this book is for; Conventions; Reader feedback; Customer support; Errata; Piracy; Questions; 1. Achieving Your Mission with CiviCRM; Why your organization needs Constituent Relationship Management; What is Constituent Relationship Management?; Customer Relationship Management versus Constituent Relationship Management. | |
| 505 | 8 | |a Who are your constituents?When is CiviCRM the best CRM?; Thinking through alternatives; Other CRMs; Why CiviCRM?; Focused on needs of non-profits; User satisfaction; No vendor lock-in; Integration with Drupal and Joomla!; Total cost; Dynamic open source development; Documentation; Responsive community support; How CiviCRM will help your organization; Summary; 2. Planning Your CRM Implementation; ; Barriers to success; Perfection is the enemy of the good; Development methodologies; The conventional Waterfall Development methodology; Iterative development methodology. | |
| 505 | 8 | |a Agile development methodologyFood Pantry Association of Greater Metropolis; Right-sizing the process; Building the team; Getting started; Creating a baseline; Developing the vision; Creating a project plan; Total cost of ownership; Focusing on constituents and mission; Rethinking organizational processes; Determining your needs; Functional requirements; Contact record management; Contact subtypes; Custom data; e-Newsletters and bulk e-mails; Fundraising; Memberships and subscriptions; Events; Grant management; Activities; Case management; Roles and permissions; CMS integration. | |
| 505 | 8 | |a Third-party integrationServer sourcing; Implementation plan; Summary; 3. Installation, Configuration, and Maintenance; Installing CiviCRM; Installation in Joomla!; Installation in Drupal; Browser/FTP procedure; Drush procedure; Installation troubleshooting; Configuring CiviCRM; Site Configuration; Viewing and Editing Contacts; Sending e-mails; Handling return e-mail traffic; Maintaining a good e-mail server reputation; Configuring the e-mail processor; Online payment processors; Integrated versus redirection processors; Configuring the payment processor; System workflow templates. | |
| 505 | 8 | |a Organization, customization, and componentsOrganize your contacts; Customize Data, Forms and Screens; Components; Option Lists; Synchronization with CMS users; Drupal access control for CiviCRM; CiviGroup Roles Sync; CiviMember Roles Sync; CiviCRM OG Sync; CiviCRM access control under Drupal; Dashboard; Navigation; Setting up cron jobs; Upgrades and maintenance; Version and revision upgrades; Joomla! upgrades; Drupal upgrades; Moving an installation to a new server; System maintenance; Developing a backup policy and procedure; Summary. | |
| 520 | |a Develop and implement a fully functional, systematic CRM plan for your organization Using CiviCRM. | ||
| 588 | 0 | |a Print version record. | |
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Management |x Computer programs. | |
| 650 | 0 | |a Management |x Communication systems. | |
| 650 | 6 | |a Gestion |x Logiciels. | |
| 650 | 7 | |a Management |x Communication systems |2 fast | |
| 650 | 7 | |a Management |x Computer programs |2 fast | |
| 700 | 1 | |a Shaughnessy, Brian. | |
| 758 | |i has work: |a Using CiviCRM (Text) |1 https://id.oclc.org/worldcat/entity/E39PCFYpGTgcmq4xjj874pXY4C |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Murray, Joseph. |t Using CiviCRM. |d Birmingham : Packt Publishing, ©2011 |z 9781849512268 |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=943984 |z Texto completo |
| 938 | |a ProQuest Ebook Central |b EBLB |n EBL943984 | ||
| 994 | |a 92 |b IZTAP | ||