Maximize Your Investment : 10 Key Strategies for Effective Packaged Software Implementations.
This is a handbook covering ten principles for packaged software implementations that project managers, business owners, and IT developers should pay attention to. The book also has practical real-world coverage including a sample agenda for conducting business solution modeling, customer case studi...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Birmingham :
Packt Publishing,
2009.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Maximize Your Investment: 10 Key Strategies for Effective Packaged Software Implementations; Maximize Your Investment: 10 Key Strategies for Effective Packaged Software Implementations; Credits; About the Author; Acknowledgement; About the Reviewers; Preface; Vision of the future; Purpose of this book; Out of scope for this book; What this book covers; Who this book is for; Conventions; Reader feedback; Customer support; Errata; Piracy; Questions; 1. The Silo Approach is Alive and Well; Why do we need to change?; Robbins-Gioia Survey; Conference Board Survey; Business solution defined.
- What is the most important component of a business solution?What is wrong with existing packaged software implementations?; IT does not matter? Think again!; Is technology changing Business?; Ten principles for implementing a business solution; Principle #1 for implementing a business solution; Principle #2 for implementing a business solution; Principle #3 for implementing a business solution; Principle #4 for implementing a business solution; Principle #5 for implementing a business solution; Battle of camps; Soap box
- Bashing methodologies; Customer-specific implementation.
- Principle #6 for implementing a business solutionPrinciple #7 for implementing a business solution; Principle #8 for implementing a business solution; Principle #9 for implementing a business solution; Observations; Principle #10 for implementing a business solution; Summary; References; 2. Focus on Business Results; Challenging today's mindset; We focus only on what we measure; Project scope fixates on software features; Focus on key drivers for business results; What results generate business value?; How to focus on business results during an implementation; Conduct business training.
- Implementation documentation should be Business-orientedUse value-added Business results to filter requirements; Project objectives should address business results; Summary; References; 3. Invest in Your Implementation Partners; Making the investment; Document existing business processes; Enterprise modeling approach; Build trust in the implementation partner; Educate the implementation partner on the existing business solution; Complete packaged software implementation questionnaires; Conduct project orientation with the implementation partner.
- Complete packaged software training before the implementation partner's arrivalWhat to expect from your implementation partner; Predefined business process models; Detailed Business process maps; Packaged software implementation questionnaires; Certified business solution experts; Summary; References; 4. Enable the Customer to Lead During the Implementation; Enabling the customer to lead is a process; Educate; Best Practice: Knowledge transfer plan; Enable; Empower; Celebrate; Enablement requires different leadership styles; Implications for implementation partners; Summary; References.