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Just culture : balancing safety and accountability /

"A just culture protects people's honest mistakes from being seen as culpable. But what is an honest mistake, or rather, when is a mistake no longer honest? It is too simple to assert that there should be consequences for those who 'cross the line'. Lines don't just exist ou...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Dekker, Sidney
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Farnham, Surrey, England ; Burlington, Vermont : Ashgate, [2012]
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • What is the right thing to do?
  • "You have nothing to fear if you've done nothing wrong"
  • Between culpable and blameless
  • Are all mistakes equal?
  • Report, disclose, protect, learn
  • A just culture in your organization
  • The criminalization of human error
  • Is criminalization bad for safety?
  • Without prosecutors, there would be no crime
  • Three questions for your just culture
  • Why do we blame?