Delivering services in multicultural societies /
The last twenty years has witnessed a growing recognition of the importance of considering cultural and ethnic diversity in the design and implementation of development programs. The increasing cultural diversity of societies throughout the world and the important role of culture in identity formati...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Washington, D.C. :
World Bank,
2010.
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Colección: | World Bank e-Library.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Introduction : culture and services
- Cultural diversity and public policy
- Cultural diversity and service delivery
- Designing and implementing policies that support cultural diversity in service delivery
- Adapting services to a diverse society.