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PHR/SPHR : Professional in Human Resources Certification Study Guide /
Updated edition of best-selling guide for PHR and SPHR candidates The demand for qualified human resources professionals is on the rise. The new Professional in Human Resources (PHR) and Senior Professional in Human Resources (SPHR) exams from the Human Resources Certification Institute (HRCI) refle...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Hoboken :
John Wiley & Sons,
2012.
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| Edición: | 4th ed. |
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- PHR®/SPHR® Professional in Human Resources Certification; Contents; Introduction; Assessment Test; Chapter 1 Certifying Human Resource Professionals; The Human Resource Profession; Development of the Human Resource Body of Knowledge; Defining the Functional Areas of the BOK; Core Knowledge Requirements of the BOK; Certification Levels; Eligibility Requirements; Recertification; The Test; It's Experiential and Federal; What the Questions Look Like; Preparing for the Exam; Taking the Exam; Summary; Chapter 2 Core Knowledge Requirements for HR Professionals; Needs Assessment and Analysis.
- Third-Party Contract ManagementCommunication Skills and Strategies; Employee Communication; Professional Communication; Documentation Requirements; Documenting Employment Actions; Documenting Performance Issues; Adult Learning Processes and Learning Styles; Motivation Concepts; Abraham Maslow: The Hierarchy of Needs (1954); B.F. Skinner: Operant Conditioning (1957); Frederick Herzberg: Motivation/Hygiene Theory (1959); Douglas McGregor: Theory X and Theory Y (1960); David McClelland: Acquired Needs Theory (1961); J. Stacey Adams: Equity Theory (1963); Victor Vroom: Expectancy Theory (1964).
- Clayton Alderfer: ERG Theory (1969)Leadership Concepts; Behavioral Theories; Situational Theories; Contingency Theories; Leadership Styles; Project Management Concepts; Diversity Concepts; Human Relations Concepts; HR Ethics and Professional Standards; Human Resource Technology; HRIS Systems; Qualitative and Quantitative Analysis; Data Collection; Analysis Tools; Qualitative Analysis; Metrics: Measuring Results; Change Management; Job Analysis and Description; Job Analysis; Job Descriptions; Employee Records Management; Interrelationships Among HR Activities; Organizational Structures.
- Environmental Scanning ConceptsEnvironmental Scanning Tools; Employee Attitude Assessment; Basic Budgeting and Accounting; Accounting; Budgeting; Risk Management; Summary; Exam Essentials; Review Questions; Chapter 3 Business Management and Strategy; Organizations; External Business Environment; Internal Business Operations; Strategy; Strategic Planning; Human Capital Management Plans; Strategic Management; Strategic Relationships; Corporate Responsibility; Change Management; Enterprise Risk Management; HR Technology; Legislative and Regulatory Processes; Legislative Process.
- Administrative LawLobbying; Corporate Governance; Organization Values and Ethics; Whistle-Blower Protection; Ethics Officers; HR Metrics: Measuring Results; Global Considerations; Summary; Exam Essentials; Review Questions; Chapter 4 Workforce Planning and Employment; Federal Employment Legislation; Civil Rights Legislation; Age Discrimination in Employment Act of 1967; Americans with Disabilities Act of 1990; Civil Rights Act of 1991; Genetic Information Nondiscrimination Act of 2008; Federal Contractors, Subcontractors, and Agencies; Annual EEO Survey; Affirmative Action Plans.