The Managed Heart : Commercialization of Human Feeling, Updated with a New Preface.

In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work," just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance from...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Hochschild, Arlie Russell
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Berkeley : University of California Press, 2012.
Edición:3rd ed.
Temas:
Emotions > Economic aspects.
Work > Psychological aspects.
Employee motivation.
Travail > Aspect psychologique.
Personnel > Motivation.
Emotions > Economic aspects
Employee motivation
Work > Psychological aspects
Acceso en línea:Texto completo

MARC

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100 1 |a Hochschild, Arlie Russell. 
245 1 4 |a The Managed Heart :  |b Commercialization of Human Feeling, Updated with a New Preface. 
250 |a 3rd ed. 
260 |a Berkeley :  |b University of California Press,  |c 2012. 
300 |a 1 online resource (441 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
505 0 |a Cover; Title Page; Copyright; Contents; Preface to the 2012 Edition; Preface to the First Edition; Acknowledgments; PART ONE/PRIVATE LIFE; 1 Exploring the Managed Heart; 2 Feeling as Clue; 3 Managing Feeling; 4 Feeling Rules; 5 Paying Respects with Feeling: The Gift Exchange; PART TWO/PUBLIC LIFE; 6 Feeling Management: From Private to Commercial Uses; 7 Between the Toe and the Heel: Jobs and Emotional Labor; 8 Gender, Status, and Feeling; 9 The Search for Authenticity; Afterword to the Twentieth Anniversary Edition; Appendixes; A Models of Emotion: From Darwin to Goffman; B Naming Feeling. 
505 8 |a C Jobs and Emotional LaborD Positional and Personal Control Systems; Notes; Bibliography to the Twentieth Anniversary Edition; Bibliography; Index. 
520 |a In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work," just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance from "feeling rules" about what is owing to others in a given situation. Based on our private mutual understandings of feeling rules, we make a "gift exchange" of acts of emotion management. We bow to each other not simply from the waist, but from the heart. But what occurs when emotion work, feeling rules, and the gift of e. 
588 0 |a Print version record. 
590 |a ProQuest Ebook Central  |b Ebook Central Academic Complete 
650 0 |a Emotions  |x Economic aspects. 
650 0 |a Work  |x Psychological aspects. 
650 0 |a Employee motivation. 
650 6 |a Travail  |x Aspect psychologique. 
650 6 |a Personnel  |x Motivation. 
650 7 |a Emotions  |x Economic aspects  |2 fast 
650 7 |a Employee motivation  |2 fast 
650 7 |a Work  |x Psychological aspects  |2 fast 
776 0 8 |i Print version:  |a Hochschild, Arlie Russell.  |t Managed Heart : Commercialization of Human Feeling, Updated with a New Preface.  |d Berkeley : University of California Press, ©2012  |z 9780520272941 
856 4 0 |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=870020  |z Texto completo 
938 |a EBL - Ebook Library  |b EBLB  |n EBL870020 
994 |a 92  |b IZTAP 

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