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Disintegrating democracy at work : labor unions and the future of good jobs in the service economy /
"The shift from manufacturing- to service-based economies has often been accompanied by the expansion of low-wage and insecure employment. Many consider the effects of this shift inevitable. In Disintegrating Democracy at Work, Virginia Doellgast contends that high pay and good working conditio...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Ithaca :
ILR Press,
2012.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 100 | 1 | |a Doellgast, Virginia Lee, |d 1976- |1 https://id.oclc.org/worldcat/entity/E39PCjwRQqVtXvDwJK6bg6cy7d | |
| 245 | 1 | 0 | |a Disintegrating democracy at work : |b labor unions and the future of good jobs in the service economy / |c Virginia Doellgast. |
| 260 | |a Ithaca : |b ILR Press, |c 2012. | ||
| 300 | |a 1 online resource (xviii, 248 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 347 | |a data file |2 rda | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | 0 | |g Introduction -- |t Changes in market and collective bargaining -- |t Using power in the workplace -- |t Losing power in the networked firm -- |t Broadening the comparison -- |g Conclusions. |
| 520 | |a "The shift from manufacturing- to service-based economies has often been accompanied by the expansion of low-wage and insecure employment. Many consider the effects of this shift inevitable. In Disintegrating Democracy at Work, Virginia Doellgast contends that high pay and good working conditions are possible even for marginal service jobs. This outcome, however, depends on strong unions and encompassing collective bargaining institutions, which are necessary to give workers a voice in the decisions that affect the design of their jobs and the distribution of productivity gains. Doellgast's conclusions are based on a comparative study of the changes that occurred in the organization of call center jobs in the United States and Germany following the liberalization of telecommunications markets. Based on survey data and interviews with workers, managers, and union representatives, she found that German managers more often took the "high road" than those in the United States, investing in skills and giving employees more control over their work. Doellgast traces the difference to stronger institutional supports for workplace democracy in Germany. However, these democratic structures were increasingly precarious, as managers in both countries used outsourcing strategies to move jobs to workplaces with lower pay and weaker or no union representation. Doellgast's comparative findings show the importance of policy choices in closing off these escape routes, promoting broad access to good jobs in expanding service industries."--Publisher. | ||
| 546 | |a English. | ||
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 590 | |a eBooks on EBSCOhost |b EBSCO eBook Subscription Academic Collection - Worldwide | ||
| 590 | |a JSTOR |b Books at JSTOR Demand Driven Acquisitions (DDA) | ||
| 650 | 0 | |a Call centers |z United States. | |
| 650 | 0 | |a Call centers |z Germany. | |
| 650 | 0 | |a Telecommunication |x Employees |x Labor unions |z United States. | |
| 650 | 0 | |a Telecommunication |x Employees |x Labor unions |z Germany. | |
| 650 | 0 | |a Service industries workers |x Labor unions |z United States. | |
| 650 | 0 | |a Service industries workers |x Labor unions |z Germany. | |
| 650 | 0 | |a Industrial management |x Employee participation |z United States. | |
| 650 | 0 | |a Industrial management |x Employee participation |z Germany. | |
| 650 | 6 | |a Centres d'appels (Affaires) |z États-Unis. | |
| 650 | 6 | |a Centres d'appels (Affaires) |z Allemagne. | |
| 650 | 6 | |a Télécommunications |x Personnel |x Syndicats |z États-Unis. | |
| 650 | 6 | |a Télécommunications |x Personnel |x Syndicats |z Allemagne. | |
| 650 | 6 | |a Services (Industrie) |x Personnel |x Syndicats |z États-Unis. | |
| 650 | 6 | |a Services (Industrie) |x Personnel |x Syndicats |z Allemagne. | |
| 650 | 6 | |a Gestion d'entreprise |x Participation du personnel |z États-Unis. | |
| 650 | 6 | |a Gestion d'entreprise |x Participation du personnel |z Allemagne. | |
| 650 | 7 | |a POLITICAL SCIENCE |x Labor & Industrial Relations. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Labor. |2 bisacsh | |
| 650 | 7 | |a Call centers |2 fast | |
| 650 | 7 | |a Industrial management |x Employee participation |2 fast | |
| 650 | 7 | |a Service industries workers |x Labor unions |2 fast | |
| 650 | 7 | |a Telecommunication |x Employees |x Labor unions |2 fast | |
| 651 | 7 | |a Germany |2 fast |1 https://id.oclc.org/worldcat/entity/E39PBJtCD3rcKcPDx6FHmjvrbd | |
| 651 | 7 | |a United States |2 fast |1 https://id.oclc.org/worldcat/entity/E39PBJtxgQXMWqmjMjjwXRHgrq | |
| 650 | 7 | |a Dienstleistungssektor |2 gnd | |
| 650 | 7 | |a Telekommunikationswirtschaft |2 gnd | |
| 650 | 7 | |a Gewerkschaft |2 gnd | |
| 650 | 7 | |a Mitbestimmung |2 gnd | |
| 651 | 7 | |a Deutschland |2 gnd | |
| 651 | 7 | |a USA |2 gnd | |
| 650 | 7 | |a Teletjänstcentraler |z Förenta staterna. |2 sao | |
| 650 | 7 | |a Teletjänstcentraler |z Tyskland. |2 sao | |
| 758 | |i has work: |a Disintegrating democracy at work (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGfJ97MVQTYF877BrYWXbd |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Doellgast, Virginia Lee, 1976- |t Disintegrating democracy at work. |d Ithaca : ILR Press, 2012 |z 9780801450471 |w (DLC) 2011031367 |w (OCoLC)743214698 |
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