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Brand real : how smart companies live their brand promise and inspire fierce customer loyalty /

"To create an exceptional brand experience, remember that sometimes less is more. Companies are forever being more creative in their branding strategies, building identities ranging from the warm-and-fuzzy to the ultra-cool and edgy. But it seems that many of these enterprises forgot that a bra...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Vincent, Laurence (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : American Management Association, ©2012.
Temas:
Acceso en línea:Texto completo
Texto completo
Tabla de Contenidos:
  • Acknowledgments
  • Introduction
  • Reality check : it's time to move from brandlore to promising brands
  • Winning the memory game
  • The benefit of your brand
  • Preserving brand value
  • Positioning brands for context
  • Brand attachment : the barefoot bandit and our sense of self
  • Expressing the promise : brand narrative, brand voice, and communications strategy
  • Naming and identity development
  • The touching experience : how to deliver on a promise at meaningful touch points
  • Brand inside : why people are the key to your brand strategy
  • Endnotes
  • Index.