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Mass notification and crisis communications : planning, preparedness, and systems /

Mass communication in the midst of a crisis must be done in a targeted and timely manner to mitigate the impact and ultimately save lives. Based on sound research, real-world case studies, and the author's own experiences, Mass Notification and Crisis Communications: Planning, Preparedness, and...

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Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Walker, Denise C.
Format: Électronique eBook
Langue:Inglés
Publié: Boca Raton, FL : CRC Press, ©2012.
Sujets:
Accès en ligne:Texto completo
Table des matières:
  • Ch. 1. History of communications
  • ch. 2. Disaster communications : two-way conversations
  • ch. 3. Dynamics of communications and concepts of operations
  • ch. 4. Challenges to effective communications
  • ch. 5. Changing realities in emergency communications
  • ch. 6. Emergency communications framework
  • ch. 7. A crisis occurs ... now what?
  • ch. 8. International, federal, state, and local laws, regulations, systems, plans, and structures
  • ch. 9. Ripple effect of social media and social networking
  • ch. 10. Solutions : some solutions are better than none
  • ch. 11. Learning your systems requirements
  • ch. 12. Picking a solution that fits
  • ch. 13. Effective communication plans
  • ch. 14. Getting the message right the first time
  • ch. 15. Prepare to prosper
  • ch. 16. Conclusions.