Conversations about job performance : a communication perspective on the appraisal process /

Researchers and practitioners have devoted substantial time and effort over many years to develop satisfactory performance appraisal systems that impart useful information to employees about their job performance. Nonetheless, problems continue to arise, principally because managers often find it di...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Gordon, Michael E. (Michael Ernest)
Autor Corporativo: Business Expert Press
Otros Autores: Miller, Vernon D.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, Ã2012.
Edición:1st ed.
Colección:Human resource management and organizational behavior collection.
Business Expert Press digital library.
Temas:
Employees > Rating of.
Communication in personnel management.
Communication en direction du personnel.
BUSINESS & ECONOMICS > Human Resources & Personnel Management.
BUSINESS & ECONOMICS > Workplace Culture.
Communication in personnel management
Employees > Rating of
Appraisal interview
human resource management
performance appraisal
performance management
agenda setting
framing
semantic net
narrative
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Preface
  • Part I. Introduction to performance appraisal
  • 1. Introduction
  • 2. Performance appraisal methods
  • 3. The communication-centered approach
  • Part II. Preinterview phase
  • 4. Developing a vocabulary for performance appraisal
  • 5. Social context of performance appraisals
  • 6. Planning the performance review
  • Part III. Enacting the interview
  • 7. Communication mediums for performance feedback
  • 8. Holding a conversation to review performance
  • Part IV. Post-interview phase
  • 9. Documenting the performance review and moving on
  • 10. Outcomes of the performance review
  • 11. Concluding remarks
  • Notes
  • References
  • Index.

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