Tabla de Contenidos:
  • pt. I. Introduction and context
  • 1. Digitizing the citizen and government
  • 2. Analytical framework : information, actors and principles
  • pt. II. Empirical analysis
  • 3. Managing eGovernment
  • 4. From policy to reality
  • 5. Exchange without borders
  • 6. Market masters and mastering the market
  • 7. Supervisors of eGovernment
  • pt. III. Analysis and recommendations
  • 8. iGovernment
  • 9. Recommendations : working on iGovernment
  • Afterword: iGovernment and iSociety
  • Abbreviations and acronyms.