The Art of Connecting : How to Overcome Differences, Build Rapport, and Communicate Effectively with Anyone.
In an increasingly diverse workplace, it's more important and challenging than ever to communicate well. We must build bridges that cross our differences to connect our similarities. The Art of Connecting reveals five core principles and presents corresponding, specific strategies for overcomin...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
AMACOM Books
2006.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover
- TOC36;Contents
- Acknowledgments
- CH36;CHAPTER 1 46; MASTERS OF CONNECTION
- Terry Gross
- Richard and Michele Steckel
- Hctor Orci
- The Titanium Rule
- The Core Principles
- Chapter 1 at a Glance
- CH36;CHAPTER 2 46; THE CORE PRINCIPLES
- Theres Always a Bridge
- Curiosity Is Key
- What You Assume Is What You Get
- Each Individual Is a Culture
- No Strings Attached
- Chapter 2 at a Glance
- CH36;CHAPTER 3 46; PATHWAYS TO CONNECTION
- Clarify Your Intention
- Notice Your Own Reactions
- Search for Similarities
- Use Cues
- Experiment and Adjust
- Putting It All Together58; Lindsey Speaks to the NRA
- Chapter 3 at a Glance
- CH36;CHAPTER 4 46; POINTS OF VIEW
- Me58; First45;Person Perspective
- You58; Second45;Person Perspective
- Them58; Third45;Person Perspective
- Putting It All Together58; A Profile of Nikki Moss
- Chapter 4 at a Glance
- CH36;CHAPTER 5 46; WORKING WITH DIFFERENCES IN GROUPS
- Opening Your Presentation
- Reading Cues in Groups
- Helping Diverse Groups Connect
- Bridging Disagreement in a Group
- Putting It All Together58; A Conversation with Jonathan Fox
- Chapter 5 at a Glance
- CH36;CHAPTER 6 46; TWENTY QUESTIONS
- CH36;CHAPTER 7 46; CR O S S I N G THE BRIDGE8212;THREE CASE STUDIES
- Lynn and the Line Managers
- Joe and the New Kid
- Michele and the Data Wonks
- CH36;CHAPTER 8 46; LEARNING ACTIVITIES
- Activity 146; Spectrum of Perspectives
- Activity 246; Primary and Secondary Aspects of Diversity
- Activity 346; Points of View
- Activity 446; Case Study58; Converging Networks
- Activity 546; Clarify Your Intention
- Activity 646; The Titanium Rule
- Activity 746; Preclass Interview
- Assessment
- Notes
- Related Reading
- IDX36;Index
- About the Authors
- Last Page.