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Consumer-centric healthcare : opportunities and challenges for providers /
Patients are not passive recipients of care. They are active customers. And successful healthcare providers understand that the customer is king.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Chicago, Ill. :
Health Administration Press,
©2011.
|
| Colección: | Management series (Ann Arbor, Mich.)
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 082 | 0 | 4 | |a 362.1068/8 |2 22 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Konschak, Colin B. | |
| 245 | 1 | 0 | |a Consumer-centric healthcare : |b opportunities and challenges for providers / |c Colin B. Konschak and Lindsey P. Jarrell. |
| 260 | |a Chicago, Ill. : |b Health Administration Press, |c ©2011. | ||
| 300 | |a 1 online resource (xiii, 218 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 347 | |a data file | ||
| 490 | 1 | |a ACHE management series | |
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a The transparent provider -- Information technology goes mobile -- Personal health records -- Consumer-driven health plans -- Concierge and retail medicine -- Telemedicine -- Globalization -- Social media -- Targeted marketing to consumers -- Converting patients to customers -- Visions for the future. | |
| 588 | 0 | |a Print version record. | |
| 520 | |a Patients are not passive recipients of care. They are active customers. And successful healthcare providers understand that the customer is king. | ||
| 520 | |a Consumer-Centric Healthcare: Opportunities and Challenges for Providers is an easy-to-follow blueprint for understanding and adapting to consumerism. Each chapter explores key trends and outlines the implications for your organization. The authors focus on growth opportunities and provide the resources you need to start implementing change. | ||
| 520 | |a The book is filled with practical strategies, examples from leading organizations, tips and insights, Web links, and suggestions for further reading. --Book Jacket. | ||
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Medical care |z United States |x Marketing. | |
| 650 | 0 | |a Preferred provider organizations (Medical care) |z United States |x Marketing. | |
| 650 | 0 | |a Health maintenance organizations |z United States |x Marketing. | |
| 650 | 0 | |a Patient satisfaction |z United States. | |
| 650 | 0 | |a Patient satisfaction. | |
| 650 | 1 | 2 | |a Delivery of Health Care |x organization & administration |
| 650 | 2 | 2 | |a Community Participation. |
| 650 | 2 | 2 | |a Marketing of Health Services |
| 650 | 2 | 2 | |a Patient Satisfaction |
| 651 | 2 | |a United States | |
| 650 | 6 | |a Patients |x Satisfaction |z États-Unis. | |
| 650 | 6 | |a Patients |x Satisfaction. | |
| 650 | 7 | |a Health maintenance organizations |x Marketing |2 fast | |
| 650 | 7 | |a Medical care |x Marketing |2 fast | |
| 650 | 7 | |a Patient satisfaction |2 fast | |
| 650 | 7 | |a Preferred provider organizations (Medical care) |x Marketing |2 fast | |
| 651 | 7 | |a United States |2 fast |1 https://id.oclc.org/worldcat/entity/E39PBJtxgQXMWqmjMjjwXRHgrq | |
| 700 | 1 | |a Jarrell, Lindsey B. | |
| 776 | 0 | 8 | |i Print version: |a Konschak, Colin B. |t Consumer-centric healthcare. |d Chicago, Ill. : Health Administration Press, ©2011 |w (DLC) 2010036574 |
| 830 | 0 | |a Management series (Ann Arbor, Mich.) | |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=3301783 |z Texto completo |
| 938 | |a Internet Archive |b INAR |n consumercentrich0000kons | ||
| 938 | |a ProQuest Ebook Central |b EBLB |n EBL3301783 | ||
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| 938 | |a YBP Library Services |b YANK |n 6942667 | ||
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