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Pre-Commerce : How Companies and Customers are Transforming Business Together.

Ideas for leaders to engage directly with customers to shape their brand and marketplace successSince its debut E-commerce has been centered on the transaction, which represents less than one percent of the time we spend online. Now, we are entering the era of Pre-Commerce where customers make their...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Pearson, Bob
Otros Autores: Addicks, Mark
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken : John Wiley & Sons, 2011.
Temas:
Acceso en línea:Texto completo

MARC

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245 1 0 |a Pre-Commerce :  |b How Companies and Customers are Transforming Business Together. 
260 |a Hoboken :  |b John Wiley & Sons,  |c 2011. 
300 |a 1 online resource (395 pages) 
336 |a text  |b txt  |2 rdacontent 
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505 0 |a Cover; Contents; Title; Copyright; Dedication; Foreword; Chapter 1: The Rise of Pre-Commerce; Chapter 2: The Evolution of e-Commerce; Chapter 3: The Move from Market Research to Customer Insights; Chapter 4: Meet the New Influencers; Chapter 5: The Secrets to Successful Pre-Commerce Marketing; Chapter 6: Building Ambassadors for Your Brands; Chapter 7: The Tectonic Plates of the Pre-Commerce World; Chapter 8: How Idea Generation Works; Chapter 9: Customer Support; Chapter 10: Politics and Business; Chapter 11: Creating Your Intellectual Network; Chapter 12: Antibodies, Enablers, and Heroes. 
505 8 |a Conclusion: Getting StartedEndnotes; Acknowledgments; About the Author; Index. 
520 |a Ideas for leaders to engage directly with customers to shape their brand and marketplace successSince its debut E-commerce has been centered on the transaction, which represents less than one percent of the time we spend online. Now, we are entering the era of Pre-Commerce where customers make their own decision to buy or support a brand before the transaction. Pre-Commerce explains how the exploding use of social media channels has fundamentally changed the way customers go about making their purchasing decisions, how they educate themselves and why they choose to support certain brands abov. 
588 0 |a Print version record. 
590 |a ProQuest Ebook Central  |b Ebook Central Academic Complete 
650 0 |a Consumer behavior. 
650 0 |a Social media  |x Economic aspects. 
650 0 |a Customer relations  |x Technological innovations. 
650 0 |a Internet marketing. 
650 6 |a Consommateurs  |x Comportement. 
650 6 |a Médias sociaux  |x Aspect économique. 
650 6 |a Marketing sur Internet. 
650 7 |a Consumer behavior  |2 fast 
650 7 |a Internet marketing  |2 fast 
650 7 |a Social media  |x Economic aspects  |2 fast 
700 1 |a Addicks, Mark. 
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776 0 8 |i Print version:  |a Pearson, Bob.  |t Pre-Commerce : How Companies and Customers are Transforming Business Together.  |d Hoboken : John Wiley & Sons, Inc., ©2011  |z 9780470928448 
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