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A survival guide for college managers and leaders /
""A Survival Guide for College Managers and Leaders" is a distillation of the key skills and attitudes that you will need to possess if you are to survive and indeed thrive in such a situation. It highlights examples of good, bad and questionable practice from college leaders and mana...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
London ; New York :
Continuum,
©2006.
|
| Colección: | Essential FE toolkit series.
|
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Contents
- The author
- Series foreword
- Series Editor's introduction
- Introduction
- 1 Preparing to lead
- The job
- Leaders and followers
- Where do you fit in?
- Have you got what it takes?
- From application to first day
- Deciding on an operational approach
- Creating an image
- 2 Entering the fray
- The first days and weeks
- When to listen and when to speak
- Dealing with history
- Time management
- Space management
- Activity management
- Setting the climate
- Managing expectations
- 3 Shaping the organization
- Whose organization is it anyway?Mission � What's the point?
- Vision � Where are you going?
- Values � How are you going to get there?
- Strategic aims and objectives � Steps along the way
- Determining policies and procedures
- When to make decisions and when not to
- Monitoring your performance and the performance of the organization
- 4 Communicating the vision
- Leadership and delegation
- Communications by design
- Data collection and interpretation
- Ensuring that the right people have the right information at the right time
- Gathering feedback5 Planning and marketing the programme
- Assessing demand
- Deciding on what you offer and what you don't offer
- Producing the plan
- Assessing and managing risk
- Creating innovation
- Marketing the product
- Monitoring outcomes
- 6 Designing a delivery structure
- Shapes and sizes
- Hierarchies
- The relationship between power, skills and responsibilities
- What have you got?
- What do you need?
- What do you want?
- Changing personnel
- Avoiding common pitfalls
- Balancing stability and the need for change
- 7 Providing resourcesSources of income
- Main items of expenditure
- Characteristics of efficient and inefficient colleges
- Benchmarking calculations and ratios
- Dealing with inherited problems and recovery situations
- Investing for the future
- 8 Dealing with people
- Dealing with the powers that be and would like to be � stakeholders and board members
- Deciding on the staff mix
- Selecting staff
- Setting targets
- Performance appraisal
- Staff development
- Dismissals and redundancies
- Handling the good, the bad and the ugly
- Dealing with studentsDealing with everyone else
- 9 Examining performance and improving quality
- Determining where you are and benchmarking against best practice
- Quality definitions
- Quality control
- Quality assurance
- Quality improvement
- Quality management
- Quality desire
- Self-assessment
- Determining where you want to be and how to get there
- Development plans
- 10 Changing a culture
- Recognizing the need for change
- Deciding what's needed
- Removing barriers to change
- Determining the ground rules for action