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Making Work Visible : Ethnographically Grounded Case Studies of Work Practice.
An overview of Xerox's social science tradition, with detailed case studies that show how client engagement was conducted over time.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Leiden :
Cambridge University Press,
2011.
|
| Colección: | Learning in Doing: Social, Cognitive and Computational Perspectives.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 049 | |a UAMI | ||
| 100 | 1 | |a Szymanski, Margaret H. | |
| 245 | 1 | 0 | |a Making Work Visible : |b Ethnographically Grounded Case Studies of Work Practice. |
| 260 | |a Leiden : |b Cambridge University Press, |c 2011. | ||
| 300 | |a 1 online resource (406 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a Learning in Doing: Social, Cognitive and Computational Perspectives | |
| 505 | 0 | |a Cover; Half-title; Series-title; Title; Copyright; Contents; Figures and Excerpts; Tables; Contributors; Series Foreword; Foreword; Acknowledgments; Introduction: Work Practice Analysis at Xerox; Orientations and Influences; Organization of the Book; Part I: Work Practice Study in Historical Context; 1 Work Practice and Technology: A Retrospective; 2 Engineering Investigations: What Is Made Visible in Making Work Visible?; Part II: Applying Work Practice Methods; 3 Uncovering the Unremarkable; 4 Work Practices to Understand the Implications of Nascent Technology. | |
| 505 | 8 | |a 5 Tokyo to Go: Using Field Studies to Inform the Design of a Mobile Leisure Guide for Japanese YouthPart III: Practices around Documents; 6 Exploring Documents and the Future of Work; 7 New Ways of Working: The Implications of Work Practice Transitions; 8 Behind the Scenes: The Business Side of Medical Records; 9 Seeing the Right Color: Technical and Practical Solutions to the Problem of Accurate Colour Reproduction in the Digital Print Industry; Part IV: The Customer Front; 10 Integrated Customer Service: Reinventing a Workscape; 11 Interactions at a Reprographics Store. | |
| 505 | 8 | |a 12 Ethnographically Informed Technology for Remote Help-giving13 Sign of the Times at the Department Store: Replacing Paper with Electronic Signs; Part V: Learning and Knowledge Sharing; 14 Communal Knowledge Sharing: The Eureka Story; 15 Designing Document Solutions for Airline Maintenance Advisories; 16 Transforming Information System Design: Enabling Users to Design; 17 Rethinking How Projects Are Managed: Meeting Communication across the Organizational Hierarchy; Part VI: Competency Transfer; 18 Fujitsu Learned Ethnography from PARC: Establishing the Social Science Center. | |
| 505 | 8 | |a 19 The Work Practice Center of Excellence20 Transferring Ethnographic Competence: Personal Reflections on the Past and Future of Work Practice Analysis; References; Index. | |
| 520 | |a An overview of Xerox's social science tradition, with detailed case studies that show how client engagement was conducted over time. | ||
| 588 | 0 | |a Print version record. | |
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 610 | 2 | 0 | |a Xerox Corporation |x Management. |
| 610 | 2 | 0 | |a Xerox Corporation |x Employees. |
| 610 | 2 | 7 | |a Xerox Corporation |2 fast |
| 650 | 0 | |a Organizational learning |v Case studies. | |
| 650 | 0 | |a Knowledge management |v Case studies. | |
| 650 | 0 | |a Human engineering |v Case studies. | |
| 650 | 0 | |a Work |x Social aspects |v Case studies. | |
| 650 | 6 | |a Apprentissage organisationnel |v Études de cas. | |
| 650 | 6 | |a Gestion des connaissances |v Études de cas. | |
| 650 | 6 | |a Ergonomie |v Études de cas. | |
| 650 | 6 | |a Travail |x Aspect social |v Études de cas. | |
| 650 | 7 | |a Employees |2 fast | |
| 650 | 7 | |a Human engineering |2 fast | |
| 650 | 7 | |a Knowledge management |2 fast | |
| 650 | 7 | |a Management |2 fast | |
| 650 | 7 | |a Organizational learning |2 fast | |
| 650 | 7 | |a Work |x Social aspects |2 fast | |
| 655 | 7 | |a Case studies |2 fast | |
| 700 | 1 | |a Whalen, Jack. | |
| 776 | 0 | 8 | |i Print version: |a Szymanski, Margaret H. |t Making Work Visible : Ethnographically Grounded Case Studies of Work Practice. |d Leiden : Cambridge University Press, ©2011 |z 9780521190725 |
| 830 | 0 | |a Learning in Doing: Social, Cognitive and Computational Perspectives. | |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=691886 |z Texto completo |
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