Tabla de Contenidos:
  • Foreword; Acknowledgments; Chapter 1: In the Beginning: Getting to the Table; Chapter 2: Collaboration: Creating a Community of Learning; Chapter 3: Trainers as Internal Consultants and Facilitators of Change; Chapter 4: Preparing to Deliver From Initial Idea to Moment of Delivery; Chapter 5: In The Middle: Trainers as Leaders in the Classroom; Chapter 6: When Learning Happens Supporting Learners after Class; Chapter 7: Learning from Success and Failure: The Importance of Effective Evaluations; Chapter 8: Master Trainers, Master Learners: Training the Trainers.