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Sorting letters, sorting lives : delivering diversity in the United States Postal Service /
Sorting Letters, Sorting Lives offers an examination of a workplace that for many years has employed an extraordinarily diverse workforce: the United States Postal Service. In the post-civil rights era, the Postal Service took a leading role in managing a diverse workforce, seeking to acknowledge an...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Lanham, Md. :
Lexington Books,
c2011.
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| Temas: | |
| Acceso en línea: | Texto completo |
| Sumario: | Sorting Letters, Sorting Lives offers an examination of a workplace that for many years has employed an extraordinarily diverse workforce: the United States Postal Service. In the post-civil rights era, the Postal Service took a leading role in managing a diverse workforce, seeking to acknowledge and honor the different groups and cultures represented among its workforce. The USPS has constantly been looking for ways to motivate its employees, to create a sense of fairness and belonging, and to minimize interpersonal and inter-group conflicts. Linda Benbow examines the organizational culture a. |
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| Descripción Física: | 1 online resource (xix, 237 p.) |
| Bibliografía: | Includes bibliographical references and index. |
| ISBN: | 9780739134764 0739134760 1283084619 9781283084611 9786613084613 6613084611 |