Essentials for the improvement of healthcare using Lean & Six Sigma /

"By using theories of Six Sigma and Lean methodology, this text presents solutions to fundamental problems in healthcare. This text breaks the system down into three fundamental areas: primary care, hospitals, and managed care. The author identifies the four critical issues that affect healthca...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Stamatis, D. H., 1947-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Boca Raton : New York : CRC Press ; Productivity Press, ©2011.
Temas:
Medical care > Quality control.
Six sigma (Quality control standard)
Quality Assurance, Health Care > organization & administration
Delivery of Health Care > standards
Efficiency, Organizational
Outcome and Process Assessment, Health Care > methods.
Quality Assurance, Health Care > methods
Quality Assurance, Health Care
Soins médicaux > Qualité > Contrôle.
Six Sigma.
MEDICAL > Administration.
Medical care > Quality control
United States
Acceso en línea:Texto completo
Descripción
Sumario:"By using theories of Six Sigma and Lean methodology, this text presents solutions to fundamental problems in healthcare. This text breaks the system down into three fundamental areas: primary care, hospitals, and managed care. The author identifies the four critical issues that affect healthcare as it relates to efficiency and cost by addressing the specific issues. The book discusses the application of IT in healthcare as a tool of improvement, and how to select the best project for improvement. The author also includes a discussion of ISO and the Malcolm Baldridge award. Case studies are included to illustrate successes"--Provided by publisher
Descripción Física:1 online resource (xxii, 426 pages) : illustrations
Bibliografía:Includes bibliographical references (pages 419-426).
ISBN:9781439846025
1439846022

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