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Human-computer etiquette : cultural expectations and the design implications they place on computers and technology /

Written by experts from various fields, this edited collection explores a wide range of issues pertaining to how computers evoke human social expectations. The book illustrates how socially acceptable conventions can strongly impact the effectiveness of human-computer interactions and how to conside...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Hayes, Caroline (Editor ), Miller, Christopher Allan (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Boca Raton, FL : Auerbach Publications, ©2011.
Colección:Supply chain integration series.
Temas:
Acceso en línea:Texto completo
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Tabla de Contenidos:
  • Human-computer etiquette : should computer be polite? / Caroline C. Hayes and Christopher A. Miller
  • Part 1. Etiquette and multicultural collisions ; As human-computer interactions go global / Helen Altman Klein, Katherine Lippa, and Mei-Hua Lin
  • Etiquette to bridge cultural faultlines : cultural faultlines in multinational teams potential for unintended rudeness / Kip Smith, Rego Granlund, and Ida Lindgren
  • Part 2. Introducing etiquette and culture into software ; Computational models of etiquette and culture / Peggy Wu, Christopher A. Miller, Harry Funk, and Vanessa Vikili
  • The role of politeness in interactive educational software for language tutoring / W. Lewis Johnson and Ning Wang
  • Designing for other cultures : Learning tools design in the Nasa Amerindian context / Santiago Ruano Rincón, Gilles Coppin, Annabelle Boutet, Franck Poirier, and Tulio Rojas Curieux
  • Part 3. Etiquette and development of trust ; Network operations : developing trust in human and computer agents / Mark T. Dzindolet, Hall P. Beck, and Linda G. Pierce
  • Etiquette in distributed game-based training : communication, trust, cohesion / James P. Bliss, Jason P. Kring, and Donald R. Lampton
  • Part 4. Anthropomorphism : computer agents that look or act like people ; Etiquette in motivational agents : engaging users and developing relationships / Timothy Bickmore
  • Anthropomorphism and social robots : setting etiquette expectations / Tao Zhang, Biwen Zhu, and David B. Kaber
  • Part 5. Understanding humans : physiological and neurological indicators ; The social brain : behavioral, computational, and neuroergonomic perspectives / Ewart De Visser and Raja Parasuraman
  • Etiquette considerations for adaptive systems that interrupt : cost and benefits / Michael C. Dorneich, Santosh Mathan, Stephen Whitlow, Patricia May Ververs, and Caroline C. Hayes
  • Part 6. The future : polite and rude computers as agents of social change ; Etiquette-based sociotechnical design / Brian Whitworth and Tong Liu
  • Politechnology : manners maketh machine / P.A. Hancock
  • Epilogue / Caroline C. Hayes and Christopher A. Miller.