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Deal with difficult people : how to cope with tricky situations and people.
While we'd all like a quiet life, there are some situations that can't be ignored - a survey by Staffordshire University Business School estimated that 53% of us will be bullied at work at some point during our working life. In offices, workplace bullying is on the rise and discrimination...
| Clasificación: | Libro Electrónico |
|---|---|
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
London :
A. & C. Black,
©2010.
|
| Edición: | Rev. ed. |
| Colección: | Steps to success (London, England)
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 003 | OCoLC | ||
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| 008 | 110210s2010 enk o 001 0 eng d | ||
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| 016 | 7 | |a 019027867 |2 Uk | |
| 019 | |a 755713402 |a 905985936 | ||
| 020 | |a 9781408128107 |q (electronic bk.) | ||
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| 049 | |a UAMI | ||
| 245 | 0 | 0 | |a Deal with difficult people : |b how to cope with tricky situations and people. |
| 250 | |a Rev. ed. | ||
| 260 | |a London : |b A. & C. Black, |c ©2010. | ||
| 300 | |a 1 online resource (91 pages). | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a Steps to success | |
| 505 | 0 | |a 1. Handling office politics -- 2. Coping with a difficult boss -- 3. Dealing with bullying or harassment -- 4. Dealing with discrimination against you -- 5. Preventing discrimination -- 6. Managing addictive behaviour -- 7. Managing poor performance -- 8. Thinking around problems -- Where to find more help -- Index. | |
| 588 | 0 | |a Print version record. | |
| 520 | |a While we'd all like a quiet life, there are some situations that can't be ignored - a survey by Staffordshire University Business School estimated that 53% of us will be bullied at work at some point during our working life. In offices, workplace bullying is on the rise and discrimination is commonplace. Key customers are ever more demanding, won't take no for an answer and aren't afraid to tell you so. This fully revised and updated Steps to Success title offers solutions and step-by-step advice on a wide range of contemporary issues, from how to defuse tense situations, to where to turn if y. | ||
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Interpersonal conflict. | |
| 650 | 0 | |a Conflict management. | |
| 650 | 0 | |a Psychology, Industrial. | |
| 650 | 6 | |a Conflit interpersonnel. | |
| 650 | 6 | |a Gestion des conflits. | |
| 650 | 6 | |a Psychologie du travail. | |
| 650 | 7 | |a Advice on careers & achieving success. |2 bicssc | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Workplace Culture. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Human Resources & Personnel Management. |2 bisacsh | |
| 650 | 7 | |a Conflict management |2 fast | |
| 650 | 7 | |a Interpersonal conflict |2 fast | |
| 650 | 7 | |a Psychology, Industrial |2 fast | |
| 776 | 0 | 8 | |i Print version: |t Deal with difficult people. |b Rev. ed. |d London : A. & C. Black, ©2010 |z 9781408128091 |w (OCoLC)615882968 |
| 830 | 0 | |a Steps to success (London, England) | |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=1986695 |z Texto completo |
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| 938 | |a YBP Library Services |b YANK |n 6792668 | ||
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